T&C - Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

Mid 40s and passed my test first time, now I can drive my 9mth old baby myself. Thanks to Martin teaching me while I was heavily pregnant and after I had the baby, his infinite patience and tolerance kept me going. Thanks to Corey for my lessons nearing test time, a kinder man you could not meet, super with "how to's" that I could understand. Carla was so good at accomodating me while on maternity leave, juggling a newborn and lessons. Thanks team Advance drive. Kate
July 18, 2023Galway city

Just a quick note of thanks to advance drive for helping me complete my artic training. I cannot recommend the company highly enough my instructor was Lee and he was very professional and thorough through out my training and gently pushed me to my Limited in order to get it across the line. Galway is a busy city and I was not familiar wit it but with the help of Lee all went well. The company's communication is also top class and with prompt reminders for upcoming lessons I found it let's the training flow with nothing to worry about I have to thank Aoife for this. Also big thanks to Gerry for getting it off d ground. 5 star company Many thanks Tony
April 30, 2025Co clare

I recently successfully completed my class D driving test. Training was provided by Advance Drive. I was lucky to have been paired with Noel one of the many instructors for the duration of my training. It was an enjoyable experience. Noel was so knowledgeable and he punctuated each lesson with pearls of wisdom and advice. He broke the whole driving process down to make it more readily understandable. All of the staff at Advance Drive were so professional from the very first day. There was a steady stream of emails and text messages to remind you of your driving lessons. Nothing was left to chance during training. Top marks all round to Advance Drive and their staff. June 2024.
July 26, 2024

Having resently passed my driving test for category "D" Bus Licence, I would just like to thank Advance Drive for all the tuition and instruction that I received in preparation for the driving test and also the bus case studies exam. Ronald was on the mark as usual for the possible case study questions that might come up on the day of the test and passing on all that knowledge. Thank you Ronald so much. As far as my bus driving skills needed to be brought up to a high standard in order for me to pass the test, I have Mike to thank for all his patience and professionalism. You got me to that level required to pass. Thank you for everything Mike. Thanks also to all the staff for all the planning of lessons and date fixtures. Thank you all so much. Advance Drive is a very professionally ran training school, with the very best instructors. Highly recommended.
August 7, 202466 Dun Na Mara Drive Renmore Galway

To Phillip , Gerry and all the crew in Advance Drive, thanks for all your help and encouragement in making sure I passed my Bus driving test and gaining my C P C card. To Vincent who gave me my driving lessons, Ronald and Tom who did our case study and C P C modules, Evelyn who helped us with Career planning, Maddie who did the First Responder course, Mike who did my pre test run and Gerry who was with me during my C P C practical Thanks for all your help. Regards Mike Burke
June 21, 2022Monivea

I would like to express my sincere gratitude to all of you for your guidance, support, and professionalism throughout my training. I successfully passed my truck driving test on July 8, 2025, and my artic truck test on November 7, 2025, and this achievement would not have been possible without the dedication and patience of the instructors. My special thanks go to instructors Martin and Noel, as well as instructor Dezzie, for their excellent teaching and encouragement. I am deeply grateful to everyone involved and to Advance Driving School as a whole for providing such high-quality training and support. It was truly a pleasure learning with such a committed and professional team. Thank you once again for everything.
January 9, 2026Co. Galway

A great experience overall doing lessons with advance drive, from booking and scheduling lessons with the ever helpful Aoife in the office to the lessons themselves with the instructor (shane) He was a great help in preparing me for the test and was always able to answer any questions regarding the test itself. When it came to the test I knew every route likely to be tested on and was confident of passing from the get go. Would highly recommend advance drive for anyone looking to get the C1 license
October 17, 2019Galway

(17/04/14) Looked at a number of other driving schools before choosing Advance Drive. I'm glad I went with my 'gut instinct' & chose this one. Philip did a great job of teaching me. I felt relaxed with him & learnt something at every lesson. He's patient, very astute (misses nothing!) a good communicator and great instructor. Managed to pass my driving test first time. I'm 'over the moon!' I would certainly recommend Advance Drive to anyone in the process of choosing a driving school. Thanks to Philip, Ailbhe & all at Advance Drive.
April 28, 2014Allison Barry

Today, at the age of 43, I at last passed my driving test; doing so, on my first attempt. After years of hesitancy, and a belief I wasn't capable of driving well, the skills, ability and professionalism exhibited by my driving instructor - Noel Nee, at all times ensured that I was more than capable and ready to achieve my full category B driving license. In no small way, it was the enthusiasm, patience, exacting dedication to excellence, humility, and his earnest sense of putting the learner first that allowed me advance with confidence to the position of executing my test, and further passing with a confidence I thought I did not own. Since my initial lesson with Noel, I was always greeted with optimism, calm, and a capacity to teach that at all times remained with me, and will, I believe, remain with me as I begin driving as a novice licensee. Again, since meeting Noel, I always felt listened to, treated as an equal, and spoken to in a manner that allowed me learn, returning each time with the knowledge I was growing in awareness, and further honing the skills necessary to become a competent driver. Here, his advice and willingness to go above and beyond in terms of ensuring I understood, while also instilling a belief I was more than capable, all indelibly paved the way to my passing the test in a successful manner. Today, therefore, it is without hesitation that I write this testimonial in the hope that Noel is somehow given the credit he richly deserves, and, from here, would gladly recommend him as an instructor to any and all, in particular those lacking the confidence in their own abilities. He remains an exceptionally good teacher exacting all those attributes required to allow those he tutors to excel as they should. In turn, I also wish to acknowledge the professionalism and understanding I was at all times met with by the staff at Advance Drive, in particular Aoife and Emma, who always met me with warmth, kindness, humour, and patience, in what has been an unprecedented and drawn out year. Undoubtedly, their ability to meet my needs financially allowed me to continue to progress with them, especially at times of financial stress. Again, their ability to show compassion and understanding proved worthy and invaluable, which is why i would have no hesitation recommending they as a professional body to any wishing to avail of lessons, where staff and instructors put the learner's need first. At a time in which the humanity or personal seems to be on the wain, the people at Advanced Drive remain a testament to what good companies are really all about - providing a service that ensures the customer is happy and further satisfied they chose to run with that company in the first place. My continued appreciation and best wishes to a company worth noting. Ted
January 12, 2021Galway

I am delighted that I passed my category D1 mini-bus test today (09/02/16). I can't praise Dezzie in Advance Drive enough for his excellent tutoring. He had me thoroughly prepared & fully ready for my test. He put me at ease & gave me confidence. Thanks Dezzie. I also passed my BE jeep & trailer test & my Category C rigid test in the last few years after receiving lessons from Advance Drive. I would highly recommend Advance Drive to those looking for driving lessons in any vehicle category.
February 9, 2016Brian Mullins

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

My driving instructor was Declan and he is a very good profesional and knows his job well. He explains everything very clear and in a very understandable way and he has a great patience. He is a very good teacher. I have changed many different driving instructors. I can say, that Declan always gives a very good examples from everyday life . He taught me a lot, and I am very grateful for and I still can’t believe that I’ve passed my driving test. Thank you Declan for your help and patience Olga
February 27, 2024Galway

I passed my driving test (car) first time. I can not thank Advance Driving enough , i started my lessons with corey , and i finished my lessons with Declan. I highly recommend Declan as a driving instructor. Declan will always encourage you and support you along the way. He will make your driving experience enjoyable. Dont worry about making mistakes ,Declan is very experienced and highly skilled, you are in safe hands. Great tip : Do a lesson before the test or do a pretest or both, it helped me hugely. I would like to thank everyone at Advance Driving . The women in the office are so lovely and so pleasant to talk too that they will always do their best to accommodate ya and all the staff are very friendly. I promise you won't be disappointed doing your lessons with Advance Driving, it was worth every penny. 💯
October 26, 2023Galway

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

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