T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

Passed my category D bus driving test first time with a clean sheet. This was thanks to my instructor Gerry B's fantastic training and guidance. Gerry guided me from complete novice to competent driver and did it with patience, professionalism and good humour. I always felt comfortable and in good hands throughout my training. Fantastic trainer, great knowledge and a genuinely nice guy. The ladies in the office were also very helpful and accommodating. Definitely recommend Advanced Drive to anyone looking to aquire their licence.
August 2, 2022Galway City

The Team at Advance drive are a 1st class team from the moment you enter the premises to every detail of your lesson. Everything is covered and perfected to make your driving lesson experience a easy an enjoyable way to learn to drive and successfully pass your test. The instructors are experienced and know exactly how to deal with every driver. From the unexperienced 1st time driver to the experienced professional driver. They will bring you through to successfully pass your test. I have experience with Advance for almost 20 years and have successfully passed all my driving test 1st time with Advance drive . Bus and Rigid. Next up Artic lessons and I am confident that Advance drive will get me successfully through this test also. Well done all at Advance drive
March 9, 2021Galway

Hi All, I just want to thank Dezzie and all the team at Advance Drive for helping me pass my Class B driving test last Monday in Westside Galway. Overall, I did 17 lessons with Dezzie in the Ford Fiesta and I found him to be extremely friendly, professional and knowledgeable at all times, and I can definitely say that he has the patience of a saint. As such, I can't recommend Advance Drive enough and I know that I would not have passed my driving test first time round without Dezzie's expert help. Thanks a million Dezzie.
April 30, 2014Brendan Kelly

Advance drive team very Professional team When I meet this team first I had nothing only only car licence and now have bus and rigid lorry licence all thanks to Advance team Where I do I start I first met Philip and Ailbhe in Althlone when I went for my bus licence very Professional at the job . I went for my Rigid Lorry license went to galway to do it I met rest of the team very Professional staff Aoife and Emma are on front desk when walk in door u are Greeted with a smile All driving Instructor very professional. Their is no mark to grade the advance drive team very Professional and always go above the job to make fell comfortable to get your licence.
January 27, 2022Co Clare

Passed my Jeep and Trailer test with my instructor Noel. From start to finish Noel was brilliant, clear instructions and very good knowledge of all aspects of driving with a trailer. I would like to thank Noel for all his time and hard work. Also the girls in the office were great and they kept in touch with me during the long wait for my test and always sent timely reminders of upcoming lessons. I will definitely be using Advance drive when I start my ridget truck license. Thanks again James Aherne
February 17, 2022Galway

I'm euphoric, I passed the C Truck Licence which now allows us to head off into the sunset in our gorgeous huge camper van. Under Noel's tuition from Advance Drive every minute of every hour was spent learning and correcting and improving and more learning until we reached our goal. In my opinion Noel has the perfect balance - he brought a joyous ambience to the cab with his lovely lighthearted demeanour. He instilled a confidence in me and I always left the driving session feeling chuffed. Thank you Noel . Mary Clancy
June 21, 2022

I would like to say a big thank you to all at Advance Drive for helping me pass my class C driving test. Always professional and courteous. For all you aspiring truck and bus drivers out there I would definitely recommend Advance Drive so mush so I can't wait to do my artic training with them as soon as I get my provisional license. And finally a big thank you to my instructor Dezzie who's cool and professional manner during my lessons helped to put me at ease, fair play to him he only had to step on that emergency break a few times, again a big thank you to all, stay safe and hopefully see you soon for the next stage.
August 12, 2020Galway

Today i passed the Bus test on my first attempt.I also passed the Artic on my first attempt too with Advance. I would like to thank all the Management and Staff for their help and advice over the last few weeks. They have always been very helpful, professional and patient in their approach with students like myself. The 2 girls at front of house were always very helpful with any problem that had to be sloved. A big thanks to Noel for the Artic and to Mike for the Bus. I think that Mike has trained everyone that drives a bus or truck around Galway as everyone in a bus or truck waves at him every time. It felt like I was driving Michael D around waving at everyone. A great experience and one that I wont forget. What a brilliant company with wonderful personnel and I would like to wish them all the best in the future. I would hoghly reccommend Advance School of Motoring to anyone.
July 12, 2023Galway

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

My driving instructor was Declan and he is a very good profesional and knows his job well. He explains everything very clear and in a very understandable way and he has a great patience. He is a very good teacher. I have changed many different driving instructors. I can say, that Declan always gives a very good examples from everyday life . He taught me a lot, and I am very grateful for and I still can’t believe that I’ve passed my driving test. Thank you Declan for your help and patience Olga
February 27, 2024Galway

I cannot reccomend Advance Drive enough for new drivers! After failing the test three times with other instructors I had lost all confidence in my driving abilities. And became a very nervous driver. I then went to Advance Drive where Noel became my new instructor. Noel changed my whole perspective on driving and the nerves went away. He's so patient and understanding and I found the lessons to be fun and enjoyable in comparison to other driving schools in Galway. 10/10 for Noel & Advanced drive, could not reccomend enough! Definitely the reason for me passing my test!
September 4, 2020Galway

JUST PASSED MY BUS TEST TODAY,THANKS TO EVERYONE AT ADVANCED DRIVE FROM THE OFFICE STAFF TO INSTRUCTORS WELL DONE TO EVERYONE AND TO MY EXCEPTIONAL INSTRUCTOR ,LEE WHO HAD THE PATIENCE ,PRESERVERNCE,AND EXCEPTIONAL INTUITION IN GETTING ME TO MANAGE A BUS ,ITS A JOURNEY THAT I THOURGHLY ENJOYED AND LEARNED SO MUCH .IF ANYONE HAS AN INTEREST IN BECOMMING A BUS DRIVER I CAN HIGHLY RECOMMEND ADVANCE DRIVE FOR PROFESSIONAL INSTRUCTION ,GREAT POSITIVE FEEDBACK ,AND MOST IMPORTANTLY INSTRUCTED ON HOW TO MANAGE A BUS SAFELY.THIS IS A SKILL YOU WILL HAVE FOR THE REST OF YOUR LIFE,SO ENJOY THE EXPERIENCE LIKE I DID ,"ITS NOT THE TEST THAT WAS THE MAIN GOAL BUT THE JOURNEY ALONG THE WAY IN GETTING TO THE END GOAL WHICH IS TO PASS YOUR TEST,I THINK THAT THE EXPERIENCES ALONG THE WAY ARE EQUALLY IMPORTANT AS PASSING YOUR TEST. I DO WISH YOU THE BEST IF YOU INTEND TAKING BUS LESSONS AGAIN I WOULD HIGHLY RECOMMEND ADVANCE DRIVE ,GALWAY FOR ALL INSTRUCTIONAL NEEDS,THEY ARE SIMPLY A CLASS ABOVE THE REST !AND ALWAYS REMEMBER ..........THAT A BUS IS 5 TIMES BIGGER THEREFORE 5 TIMES SLOWER!!!!!!!!!! EUGE FLYNN FEBURARY 1ST/2021
February 3, 2021TUAM

I am delighted to have passed my D bus test on the first attempt. I was lucky enough to have 2 different instructors - Noel and Gerry. I feel both instructors had a different style of teaching and I definitely learned different things from each of them. They were both very thorough in making sure I was ready for the test and confident in the test procedure. The office staff are exceptional. They are accommodating and considerate. They know their job and they were great to call me and offer me an extra lesson before my test, when a slot became available. Before passing my test, I was already recommending Advance Drive to people who have asked me about getting a bus license.
March 4, 2022Galway

My driving lessons were disrupted by the recent health crisis, but once I joined up with Advance Drive and my instructor Martin, I flew through my remaining EDT's. Martin was a fantastic instructor and made me feel very comfortable getting back to driving as I was quite nervous. After a few lessons with him, my confidence grew leaps and bounds and with just three extra lessons after the essential ones, I passed my test the first time! I would highly recommend Martin and Advance Drive to anyone no matter where you are on your driving journey. Thanks so much Martin, couldn't have done it without you!!
April 28, 2023Galway

I passed my rigid truck (C) license at the first attempt yesterday, delighted! I did most of my lessons with Dezzie and one lesson with Mike. There were a few bumps along the road - took me a year from start to finish because my work interfered with booking and scheduling lessons - but Advance Drive as a company left me with the feeling that they care about each and every one of their students. They gave individual attention to me, and I am sure every student who chooses to train with them. Each person gets the education, practice, information and personal attention that they as an individual need. Now I feel like a competent and confident driver. I recommend this school. I want to thank particularly Dezzie for doing most of my lessons, your training style made everything feel very natural and easy and clear and I wish to thank everyone else who had a hand in my success: Mike, Phillip, and Aoife for all your help as a team to get me through at first attempt.
November 10, 2017Galway

I completed my bus licence back in January and rigid licence in May with Advance Drive. I could not be any happier with all of the staff that made it such an easy task in obtaining both licences. Thanks to Lee in helping me get my bus licence, who was so professional in explaining everything in great detail to me (never knew how much you need to look in the mirrors, but I do now) but never made you feel under pressure or nervous. Thanks to Vinny for helping me get my rigid who again made everything feel so easy and yet made me laugh so much. Would highly recommend either of these two lads to teach you in either bus or truck. Massive thanks to Philip and Ailbhe who both were so accommodating in providing both information and guidance anytime it was needed, espically for the CPC theory and practical. Seriously I have greatest respect for all of ye at Advance Drive, keep up the great work and best of luck in the future.
November 23, 2017Galway

Sailed through my Artic Truck test thanks to Philip and his brilliant, assuring and dedicated teaching. These guys really know their stuff and tutor you very professionally AND calmly! (this is most important, especially when trying to reverse a 35FT trailer around a corner!) When it came to seeking a professional driving qualification and after doing my research and getting info from all the other 'instructors' I am really delighted to have gone with Advance Drive - they're my No.1
April 30, 2014Nicholas

Just passed my D1 (minibus) test and CPC today on my FIRST attempt. My instructor Anton was very professional through the whole process and can't credit him enough on having me prepared, he is a great instructor and made the process very smooth and enjoyable. The team in the office were very supportive in assisting with the application process from Theory test to Driving test. I'd happily recommend Advance Drive for anyone who is looking to learn drive any vehicle.
September 3, 2021Athlone

You can't go wrong with Choosing Advance Drive The entire Team are so helpful and will do their best to get you where you need to go. I recently passed my Artic Licence first go and it's all thanks to Noel my instructor he is incredibly patent and will explain everything in great detail and knows excatly how to guide ya through the process and he is also great craic most fun I had while learning also he has a great way of making it feel so chill and relax. If you are considering a company for HGV licence you won't find much better. Thanks again Noel and all the team in Advance
April 20, 2023Galway

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