T&C - Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

Advance drive team very Professional team When I meet this team first I had nothing only only car licence and now have bus and rigid lorry licence all thanks to Advance team Where I do I start I first met Philip and Ailbhe in Althlone when I went for my bus licence very Professional at the job . I went for my Rigid Lorry license went to galway to do it I met rest of the team very Professional staff Aoife and Emma are on front desk when walk in door u are Greeted with a smile All driving Instructor very professional. Their is no mark to grade the advance drive team very Professional and always go above the job to make fell comfortable to get your licence.
January 27, 2022Co Clare

Just passed my bus course with advance in conjunction with GRETB. I had Vincent as my instructor and he is excellent would highly recommend him for anyone thinking off getting the bus or truck licence. The staff are very helpful from start to finish from meeting Phillip when you first join to Emma and Aoife and Lee who are always there to help with any questions you need answered. Ronald took us for cpc training and has years of experience and makes it easy to learn. Cant recommend Advance Drive highly enough.
July 7, 2021Athlone

I am delighted to have passed my D bus test on the first attempt. I was lucky enough to have 2 different instructors - Noel and Gerry. I feel both instructors had a different style of teaching and I definitely learned different things from each of them. They were both very thorough in making sure I was ready for the test and confident in the test procedure. The office staff are exceptional. They are accommodating and considerate. They know their job and they were great to call me and offer me an extra lesson before my test, when a slot became available. Before passing my test, I was already recommending Advance Drive to people who have asked me about getting a bus license.
March 4, 2022Galway

i cant say enough good things about advance drive all there staff are excellent i now have my rigid and artic licence and 3 types of fork lifts and safe pass and all instructors were top class they have a no nonsense approach they push you when needed for your own good to get you as good as possible for your test aoife is excellent at her job. , friendly and knows all the info you need straight off vincent was my instructor for the rigid and got me through first time tops class dessie was my instructor for the artic he doesnt miss a thing but thats good he got me trough first time deserves a medal thanks to gerry and philip for all the guidance and putting me on the right path this company is not all about talking money of you its about you getting through the test and i felt this from the first phone call many thanks to all involved best regards regis golding
July 4, 2020galway and roscommon

I passed my rigid truck (C) license at the first attempt yesterday, delighted! I did most of my lessons with Dezzie and one lesson with Mike. There were a few bumps along the road - took me a year from start to finish because my work interfered with booking and scheduling lessons - but Advance Drive as a company left me with the feeling that they care about each and every one of their students. They gave individual attention to me, and I am sure every student who chooses to train with them. Each person gets the education, practice, information and personal attention that they as an individual need. Now I feel like a competent and confident driver. I recommend this school. I want to thank particularly Dezzie for doing most of my lessons, your training style made everything feel very natural and easy and clear and I wish to thank everyone else who had a hand in my success: Mike, Phillip, and Aoife for all your help as a team to get me through at first attempt.
November 10, 2017Galway

You can't go wrong with Choosing Advance Drive The entire Team are so helpful and will do their best to get you where you need to go. I recently passed my Artic Licence first go and it's all thanks to Noel my instructor he is incredibly patent and will explain everything in great detail and knows excatly how to guide ya through the process and he is also great craic most fun I had while learning also he has a great way of making it feel so chill and relax. If you are considering a company for HGV licence you won't find much better. Thanks again Noel and all the team in Advance
April 20, 2023Galway

Passed my category D bus driving test first time with a clean sheet. This was thanks to my instructor Gerry B's fantastic training and guidance. Gerry guided me from complete novice to competent driver and did it with patience, professionalism and good humour. I always felt comfortable and in good hands throughout my training. Fantastic trainer, great knowledge and a genuinely nice guy. The ladies in the office were also very helpful and accommodating. Definitely recommend Advanced Drive to anyone looking to aquire their licence.
August 2, 2022Galway City

This week I passed my Driver CPC case studies and minibus driving test with advance drive. A special thanks to owner Philip and staff Ronald,Gerry, Emma and Aoife who are so professional. My instructor was a really special man Dezzie who is the best.....Dezzie you are the man! Looking back now that all this is done and dusted I cant believe how nervous I was but Dezzie stuck with me and rather than giving up he kept me going and going. Thanks a million Dez for staying with me and you words of encouragement. This school Advance Drive I highly recommend and is the best and keep winning those awards.
October 6, 2021Joe Duane

once again i have to complement all at advance drive ive just passed my bus test and got no marks this is down to dessie my instructor he went trough every little detail fully over and over again he is calm but misses nothing and is able to push you to your best he is a true professional this is my second time with dessie he got me trough the artic as well i will highly recomend advance drive to anyone thinking of doing driving lessons they take you on board as an individual and work with your needs to get you through regis golding
July 13, 2020galway

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

Having resently passed my driving test for category "D" Bus Licence, I would just like to thank Advance Drive for all the tuition and instruction that I received in preparation for the driving test and also the bus case studies exam. Ronald was on the mark as usual for the possible case study questions that might come up on the day of the test and passing on all that knowledge. Thank you Ronald so much. As far as my bus driving skills needed to be brought up to a high standard in order for me to pass the test, I have Mike to thank for all his patience and professionalism. You got me to that level required to pass. Thank you for everything Mike. Thanks also to all the staff for all the planning of lessons and date fixtures. Thank you all so much. Advance Drive is a very professionally ran training school, with the very best instructors. Highly recommended.
August 7, 202466 Dun Na Mara Drive Renmore Galway

(17/04/14) Looked at a number of other driving schools before choosing Advance Drive. I'm glad I went with my 'gut instinct' & chose this one. Philip did a great job of teaching me. I felt relaxed with him & learnt something at every lesson. He's patient, very astute (misses nothing!) a good communicator and great instructor. Managed to pass my driving test first time. I'm 'over the moon!' I would certainly recommend Advance Drive to anyone in the process of choosing a driving school. Thanks to Philip, Ailbhe & all at Advance Drive.
April 28, 2014Allison Barry

My driving instructor was Declan and he is a very good profesional and knows his job well. He explains everything very clear and in a very understandable way and he has a great patience. He is a very good teacher. I have changed many different driving instructors. I can say, that Declan always gives a very good examples from everyday life . He taught me a lot, and I am very grateful for and I still can’t believe that I’ve passed my driving test. Thank you Declan for your help and patience Olga
February 27, 2024Galway

Passed my c license on my first try today. I would to thank the whole team at advance drive for there dedication on helping me pass my driving test I would like to give a special shout out to my driving instructor dezzie who made every thing very simple for me I would recommend you guys to everyone and anyone who is wanting to learn how to drive a truck or a car you get a big 10/10 from me. Also I would like to thank Mike Rice for his kind words today thanks so much Darren Jennings
May 1, 2024Galway

Delighted to pass my Category D Bus test on my first attempt. Thanks to all at Advance Drive, a professional company who ate to be highly recommended. A special word of thanks to my fantastic instructor Noel. Noel is professional, knowledgeable, informative and good craic too. On meeting I was immediately put at ease and what followed was a thoroughly enjoyable experience. If you want to learn to drive and pass your test, Noel is the instructor you want to book. Thanks also to Emma and Aoife in the office who were always very helpful in answering any queries I had.
January 13, 2022Galway

I would like to take this oppertunity to thank Philip and all the gang at Advance Drive. I had Noel as my instructor, he was absolutely brilliant. Fantastic with the rules of the road, reading the road, correct road position and so on. From a complete novice in an artic truck to passing it first time was all down to his excellent teaching and patience. Thank God he had a lot of patience ..... I would highly recommend Noel as an instructor and Advance as a great place to learn how to drive. From the girls at receiption to all the instructors, they could'nt be nicer. Thanks again Noel .....top man.
April 6, 2023Galway

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