T&C - Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I passed my rigid truck (C) license at the first attempt yesterday, delighted! I did most of my lessons with Dezzie and one lesson with Mike. There were a few bumps along the road - took me a year from start to finish because my work interfered with booking and scheduling lessons - but Advance Drive as a company left me with the feeling that they care about each and every one of their students. They gave individual attention to me, and I am sure every student who chooses to train with them. Each person gets the education, practice, information and personal attention that they as an individual need. Now I feel like a competent and confident driver. I recommend this school. I want to thank particularly Dezzie for doing most of my lessons, your training style made everything feel very natural and easy and clear and I wish to thank everyone else who had a hand in my success: Mike, Phillip, and Aoife for all your help as a team to get me through at first attempt.
November 10, 2017Galway

Amazing lessons, great instructors and a very central location in Galway city. This is definitely a 5 star driving school. Both office staff - Aoife and Emma were always on hand to organize lessons at very short notice along with being very helpful and professional. My instructors Lee and Anton were hugely influential upon passing my category C driving test. What you will learn from these two guys will not only benefit you during your driving test but also in your future driving life especially when it comes to your safety and well being on the road. No need to google anybody else - you have found the best instructors right here. Thanks all.
December 3, 2020Galway

I want to express my deepest gratitude to Advance Drive for guiding me through my bus driving lessons. Their professionalism and commitment to helping students succeed are truly remarkable. A special thank you to my instructor, Pat, whose patience, expertise, and encouragement made all the difference. Pat’s clear instructions and support boosted my confidence and skills, and I’m proud to say I passed my bus test today! I highly recommend Advance Drive to anyone looking to learn driving, especially those aiming for bus licenses. Thank you again for this amazing experience!
October 9, 2024Galway

Today i passed the Bus test on my first attempt.I also passed the Artic on my first attempt too with Advance. I would like to thank all the Management and Staff for their help and advice over the last few weeks. They have always been very helpful, professional and patient in their approach with students like myself. The 2 girls at front of house were always very helpful with any problem that had to be sloved. A big thanks to Noel for the Artic and to Mike for the Bus. I think that Mike has trained everyone that drives a bus or truck around Galway as everyone in a bus or truck waves at him every time. It felt like I was driving Michael D around waving at everyone. A great experience and one that I wont forget. What a brilliant company with wonderful personnel and I would like to wish them all the best in the future. I would hoghly reccommend Advance School of Motoring to anyone.
July 12, 2023Galway

Hi All, I just want to thank Dezzie and all the team at Advance Drive for helping me pass my Class B driving test last Monday in Westside Galway. Overall, I did 17 lessons with Dezzie in the Ford Fiesta and I found him to be extremely friendly, professional and knowledgeable at all times, and I can definitely say that he has the patience of a saint. As such, I can't recommend Advance Drive enough and I know that I would not have passed my driving test first time round without Dezzie's expert help. Thanks a million Dezzie.
April 30, 2014Brendan Kelly

From my initial contact to passing my test I could not have been happier with the high level of service I received. Aoife and all the staff working in their Ballybane Office were approachable, informative and very knowledgeable about all aspects of Driving / Driving Tests and timescales involved. Dezzie was my Driving Instructor and he displayed all of the aforementioned traits and more. He is also very good at catering for each persons desired method of learning as well as simply being “sound as a pound”. I have nothing but the highest regard for all the staff at Advance Drive and can confidently recommend them to anyone looking to get any kind of Driving Licence. Go raibh míle maith agaibh agus bí sabháilte, Peadar 🤙☘️
December 16, 2020Galway

I just passed my artic with Noel (and Lee for final lesson) It’s easy to see why advance are so highly rated, top class all round, from the girls in the office making booking lessons and tests a breeze to the excellent instructor's, the knowledge and experience they have made me feel at ease from the very first lesson to the pre test. I have passed all the categories on the licence first time with advance drive and they are the only driving school I would ever recommend to anyone. Keep up the good work guys and thanks again
April 15, 2025Galway

Passed my driving test after few hours with Vas from Advance drive. He is absolutely amazing! So much patience and understanding! Due to covid, my learning lasted 2 years, I changed 4 different instructors from different driving schools. Vas made it all possible, I wouldn't be driving without him! School is great too, every contact to book lessons and make payment was easy and straight forward. They sent all materials on email. Very helpful and friendly! Thank you all ❤️
September 15, 2022Galway Westside

Can't thank the staff at Advance Drive enough, only for them I wouldn't have my truck licence. I would highly recommend them especially Mike (driving instructor), Trevor Bonner (Forklift instructor) and James Folan (Rules of the Road). Lee done most of my lessons, he's a strict instructor but good, always open to questions. I was fairly nervous on the run up to my driving test but Mike really helped, he gave me a mock test, it eased my nerves. I really enjoyed the HGV course. All the staff are lovely, very approachable and easy to talk to. I'd highly recommend Advance Drive, keep up the good work!
January 27, 2022

I am delighted to have passed my D bus test on the first attempt. I was lucky enough to have 2 different instructors - Noel and Gerry. I feel both instructors had a different style of teaching and I definitely learned different things from each of them. They were both very thorough in making sure I was ready for the test and confident in the test procedure. The office staff are exceptional. They are accommodating and considerate. They know their job and they were great to call me and offer me an extra lesson before my test, when a slot became available. Before passing my test, I was already recommending Advance Drive to people who have asked me about getting a bus license.
March 4, 2022Galway

I'm euphoric, I passed the C Truck Licence which now allows us to head off into the sunset in our gorgeous huge camper van. Under Noel's tuition from Advance Drive every minute of every hour was spent learning and correcting and improving and more learning until we reached our goal. In my opinion Noel has the perfect balance - he brought a joyous ambience to the cab with his lovely lighthearted demeanour. He instilled a confidence in me and I always left the driving session feeling chuffed. Thank you Noel . Mary Clancy
June 21, 2022

I'd like to thank all at Advance drive for there constant support and guidance on completing the HGV, rigid truck course through GRETB, and Advance drive. Thanks to the front office team Aoife and Co. Thanks to Philip and Gerry and all the team excellent job great company all round and Thanks to all the forklift instructor's Mark and Tom. And especially to my driving instructors Martin and Dessie and a big Thanks to Dessie for getting me over the line with your relaxed informed composure and clear instructions throughout my last few lessons big shout to Dessie, Thanks a million. And a huge thanks to my instructor Mike for the hour lesson before my test he made me totally relaxed and gave me great confidence, a true Gentlemen and a great Ambassador for Advance drive. Kind regards To all at Advance drive. Highly recommended Conor Walsh
May 20, 2025Dunmore Co Galway

My driving lessons were disrupted by the recent health crisis, but once I joined up with Advance Drive and my instructor Martin, I flew through my remaining EDT's. Martin was a fantastic instructor and made me feel very comfortable getting back to driving as I was quite nervous. After a few lessons with him, my confidence grew leaps and bounds and with just three extra lessons after the essential ones, I passed my test the first time! I would highly recommend Martin and Advance Drive to anyone no matter where you are on your driving journey. Thanks so much Martin, couldn't have done it without you!!
April 28, 2023Galway

I would like to say a BIG THANK YOU to everyone involved in Advance Drive for their continued support and guidance through the Bus Driving D course which I have just completed and was successfull in passing my bus driving test.From Emma & Aoife on the phone as well as in the office who were very curtious and accompanying with everything, Gerry & Philip for their words of encouragement, Ronald for the online classes explained everything to detail and ensured we knew everything we needed to know about the Bus, Evelyn for giving me a better understanding about how to present a CV and a Cover letter, The First aid Course which was of great benefit, Lee who is an outstanding instructor, THANK YOU for your encouragement and believe in me from day one, i would also like to say a BIG THANK YOU to Patricia in gretb for her continued support over the past few years in getting me over the line eventually, absolutely delighted I got the opportunity to take part in this course and I wish you all the very best for the future 😀 you are a great team
July 7, 2021Circular road Galway

I would like to say a big thank you to all at Advance Drive for helping me pass my class C driving test. Always professional and courteous. For all you aspiring truck and bus drivers out there I would definitely recommend Advance Drive so mush so I can't wait to do my artic training with them as soon as I get my provisional license. And finally a big thank you to my instructor Dezzie who's cool and professional manner during my lessons helped to put me at ease, fair play to him he only had to step on that emergency break a few times, again a big thank you to all, stay safe and hopefully see you soon for the next stage.
August 12, 2020Galway

The Team at Advance drive are a 1st class team from the moment you enter the premises to every detail of your lesson. Everything is covered and perfected to make your driving lesson experience a easy an enjoyable way to learn to drive and successfully pass your test. The instructors are experienced and know exactly how to deal with every driver. From the unexperienced 1st time driver to the experienced professional driver. They will bring you through to successfully pass your test. I have experience with Advance for almost 20 years and have successfully passed all my driving test 1st time with Advance drive . Bus and Rigid. Next up Artic lessons and I am confident that Advance drive will get me successfully through this test also. Well done all at Advance drive
March 9, 2021Galway

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Terms & Conditions

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