Consulting T&C - Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I made five lessons with Pat and he was great, very helpful, calm, patient, and motivated me to keep trying. It made all the difference for me. Before I met him, all the other instructors were rude on the telephone on the first contact, they were assuming that I was a terrible trainee only because I wanted to change instructors even before they met me personally. Pat treated me differently, with respect and never second-guessed me. So, thank you very much Advanced Drive and Pat for your support
November 5, 2019Galway

Passed my c license on my first try today. I would to thank the whole team at advance drive for there dedication on helping me pass my driving test I would like to give a special shout out to my driving instructor dezzie who made every thing very simple for me I would recommend you guys to everyone and anyone who is wanting to learn how to drive a truck or a car you get a big 10/10 from me. Also I would like to thank Mike Rice for his kind words today thanks so much Darren Jennings
May 1, 2024Galway

I highly recommend Advance Drive for their professional service. Having never driven a large vehicle before, from day one my bus driving training with Mike was excellent! Initial nerves were soon put to rest and I felt at ease with his guidance and his great wealth of experience as we progressed with the driving training program and preparations for the CPC. I passed both my D driving test and CPC first time! Thank you to Mike, Ailbhe and the team at Advance Drive!
February 2, 2015Claregalway

I just passed my artic with Noel (and Lee for final lesson) It’s easy to see why advance are so highly rated, top class all round, from the girls in the office making booking lessons and tests a breeze to the excellent instructor's, the knowledge and experience they have made me feel at ease from the very first lesson to the pre test. I have passed all the categories on the licence first time with advance drive and they are the only driving school I would ever recommend to anyone. Keep up the good work guys and thanks again
April 15, 2025Galway

I was Delighted to pass my Category D Bus test on my first attempt yesterday Thanks to all the guys at Advance Drive, they are a very professional set up and I couldn’t recommend them enough . I have to give a special mention to Gerry who was my instructor, Gerry is a professional who knows his job inside out and gives great confidence and self belief, he is also good fun and gives a relaxed feel to the whole experience, I think I will be hearing “Mind that tail swing and mirror mirror” in my sleep for the next ten years! Thanks also to Aoife, Alilbhe and Emma in the office who were always very helpful when I was looking for any information. Overall I would highly recommend Advance Drive to anyone wishing to learn to drive or add a new category to their license.
March 3, 2022Galway

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

I am really happy for passing my driving test. Of course i would not have a change passing without Martin my instructor. A massive thanks for this man. I never drove in my life and also never had experience in driving at all until I started my lessons at Advance Drive School. I remember how bad i was with my driving skills. I was scared and afraid of driving too. But Martin supported me from the start and gave his best to help me to improve my skills and my confidence. During my lessons i could learn so much and practice a lot. Every 2 hour lessons helped me to build my confidence and fix all my mistakes. I just wanted to say big thanks for Martin and for the whole team at the office. You all deserve the best, because you take care of us so well. Honestly, Advance Drive is a high level top school.
July 18, 2022Galway

Having recently completed and thankfully passed the Rigid Truck Course, I would just like to thank Advance Drive for all the excellent tuition that we all received while on the the course. I would particularly like to thank Martin for his patience and his great instruction with the driving lessons. Thanks also to all the Admin staff as always, for keeping everything on track and running smoothly for us throughout the course. A truly exceptional experience. Thank you all so much.
August 30, 2024Galway

Delighted to pass my Category D Bus test on my first attempt. Thanks to all at Advance Drive, a professional company who ate to be highly recommended. A special word of thanks to my fantastic instructor Noel. Noel is professional, knowledgeable, informative and good craic too. On meeting I was immediately put at ease and what followed was a thoroughly enjoyable experience. If you want to learn to drive and pass your test, Noel is the instructor you want to book. Thanks also to Emma and Aoife in the office who were always very helpful in answering any queries I had.
January 13, 2022Galway

From my initial contact to passing my test I could not have been happier with the high level of service I received. Aoife and all the staff working in their Ballybane Office were approachable, informative and very knowledgeable about all aspects of Driving / Driving Tests and timescales involved. Dezzie was my Driving Instructor and he displayed all of the aforementioned traits and more. He is also very good at catering for each persons desired method of learning as well as simply being “sound as a pound”. I have nothing but the highest regard for all the staff at Advance Drive and can confidently recommend them to anyone looking to get any kind of Driving Licence. Go raibh míle maith agaibh agus bí sabháilte, Peadar 🤙☘️
December 16, 2020Galway

I can’t thank the team at Advance Drive enough for all the incredible support and guidance during my driving lessons. From the moment I started, I felt welcomed and truly cared for. A massive thank you to Mike, my driving instructor. His calm and encouraging approach made every lesson enjoyable, and his expertise gave me the confidence I needed to drive safely and independently. Mike’s patience and positive attitude made such a difference, and I always looked forward to our lessons together. Aoife, Ailbhe, and Gerry were all fantastic as well! Each of them brought something unique to the course, and their kindness and professionalism were evident from the start. It was clear that they genuinely want their students to succeed, and that made all the difference. I also want to express my gratitude to Ronald, the course tutor. His insights and supportive teaching style helped me feel prepared and confident for the road ahead. But it wasn’t just about the instructors—everyone who was part of the course with me was so supportive and friendly. It really felt like a community, and I will miss those weekly lessons with everyone. Heartfelt thanks to the entire Advance Drive team for making this experience so memorable. Wishing you all the very best in the future, and I’ll always look back on this with a smile! Nicola
July 14, 2025Galway

I want to express my deepest gratitude to Advance Drive for guiding me through my bus driving lessons. Their professionalism and commitment to helping students succeed are truly remarkable. A special thank you to my instructor, Pat, whose patience, expertise, and encouragement made all the difference. Pat’s clear instructions and support boosted my confidence and skills, and I’m proud to say I passed my bus test today! I highly recommend Advance Drive to anyone looking to learn driving, especially those aiming for bus licenses. Thank you again for this amazing experience!
October 9, 2024Galway

Just a quick note of thanks to advance drive for helping me complete my artic training. I cannot recommend the company highly enough my instructor was Lee and he was very professional and thorough through out my training and gently pushed me to my Limited in order to get it across the line. Galway is a busy city and I was not familiar wit it but with the help of Lee all went well. The company's communication is also top class and with prompt reminders for upcoming lessons I found it let's the training flow with nothing to worry about I have to thank Aoife for this. Also big thanks to Gerry for getting it off d ground. 5 star company Many thanks Tony
April 30, 2025Co clare

I was very nervous when starting to learn to drive a bus. I had never driven a bus in my life! But the training and instruction I got was excellent. The information and advice I got from Vincent during the lessons on the road, were very accurate, and he made me feel completely at home when driving the bus. Because of him I felt quite confident the day of the test, and so was delighted when I passed! with only one tick against me. I was absolutely delighted and really appreciated all the effort the Advance Drive Team gave to me. I would recommend them in a heart beat.
February 13, 2019Moylough

I would like to express my deepest gratitude to Advance Training Centre for their outstanding professionalism and support throughout my journey. They trained me to the highest standards and helped me successfully obtain my Category C and CE truck licences, and now my Category D bus licence. From day one, the instructors were patient, knowledgeable, and truly dedicated to helping me succeed. Their guidance gave me the confidence and skills I needed, and I couldn’t be more thankful for the effort they put into every lesson. Thank you from the bottom of my heart for everything you’ve done for me. I genuinely appreciate your hard work, encouragement, and professionalism. I couldn’t have asked for a better training centre! Highly recommended to anyone who wants top-quality training and real support on their licensing journey.
December 4, 2025Galway

Passed my D class bus licence test this week. I 'm convinced that it was down to the very professional team of people at Advanced Drive in Galway that I did so well in every aspect of the training. The training is both relaxed and very professional in the delivery. You find your self all of a sudden in about week 5 or 6 of the 10 week course having a very good understanding of what is required as a professional bus driver. Even more surprising you will be driving a D class Bus around Galway and Oranmore like it was your daily drive. That really impressed me! I would like to say a very warm and grateful thank you to all the talented team at Advance Drive, long may you continue. J Bennis, Bus driver..... If you are considering a career driving or just want to start with your Car licence, do not put it off or worry about your ability. The fantastic team of people at Advance Drive Galway will prepare you and your confidence to succeed what ever you want to achieve. And the very best of good luck to you. Thank you, I enjoyed every minute of my training with Advance Drive.
November 17, 2022Clare

Sailed through my Artic Truck test thanks to Philip and his brilliant, assuring and dedicated teaching. These guys really know their stuff and tutor you very professionally AND calmly! (this is most important, especially when trying to reverse a 35FT trailer around a corner!) When it came to seeking a professional driving qualification and after doing my research and getting info from all the other 'instructors' I am really delighted to have gone with Advance Drive - they're my No.1
April 30, 2014Nicholas

I passed my rigid truck (C) license at the first attempt yesterday, delighted! I did most of my lessons with Dezzie and one lesson with Mike. There were a few bumps along the road - took me a year from start to finish because my work interfered with booking and scheduling lessons - but Advance Drive as a company left me with the feeling that they care about each and every one of their students. They gave individual attention to me, and I am sure every student who chooses to train with them. Each person gets the education, practice, information and personal attention that they as an individual need. Now I feel like a competent and confident driver. I recommend this school. I want to thank particularly Dezzie for doing most of my lessons, your training style made everything feel very natural and easy and clear and I wish to thank everyone else who had a hand in my success: Mike, Phillip, and Aoife for all your help as a team to get me through at first attempt.
November 10, 2017Galway

I would like to take this oppertunity to thank Philip and all the gang at Advance Drive. I had Noel as my instructor, he was absolutely brilliant. Fantastic with the rules of the road, reading the road, correct road position and so on. From a complete novice in an artic truck to passing it first time was all down to his excellent teaching and patience. Thank God he had a lot of patience ..... I would highly recommend Noel as an instructor and Advance as a great place to learn how to drive. From the girls at receiption to all the instructors, they could'nt be nicer. Thanks again Noel .....top man.
April 6, 2023Galway

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