Consulting T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

Having resently passed my driving test for category "D" Bus Licence, I would just like to thank Advance Drive for all the tuition and instruction that I received in preparation for the driving test and also the bus case studies exam. Ronald was on the mark as usual for the possible case study questions that might come up on the day of the test and passing on all that knowledge. Thank you Ronald so much. As far as my bus driving skills needed to be brought up to a high standard in order for me to pass the test, I have Mike to thank for all his patience and professionalism. You got me to that level required to pass. Thank you for everything Mike. Thanks also to all the staff for all the planning of lessons and date fixtures. Thank you all so much. Advance Drive is a very professionally ran training school, with the very best instructors. Highly recommended.
August 7, 202466 Dun Na Mara Drive Renmore Galway

I passed my rigid truck (C) license at the first attempt yesterday, delighted! I did most of my lessons with Dezzie and one lesson with Mike. There were a few bumps along the road - took me a year from start to finish because my work interfered with booking and scheduling lessons - but Advance Drive as a company left me with the feeling that they care about each and every one of their students. They gave individual attention to me, and I am sure every student who chooses to train with them. Each person gets the education, practice, information and personal attention that they as an individual need. Now I feel like a competent and confident driver. I recommend this school. I want to thank particularly Dezzie for doing most of my lessons, your training style made everything feel very natural and easy and clear and I wish to thank everyone else who had a hand in my success: Mike, Phillip, and Aoife for all your help as a team to get me through at first attempt.
November 10, 2017Galway

Delighted to pass my Category D Bus test on my first attempt. Thanks to all at Advance Drive, a professional company who ate to be highly recommended. A special word of thanks to my fantastic instructor Noel. Noel is professional, knowledgeable, informative and good craic too. On meeting I was immediately put at ease and what followed was a thoroughly enjoyable experience. If you want to learn to drive and pass your test, Noel is the instructor you want to book. Thanks also to Emma and Aoife in the office who were always very helpful in answering any queries I had.
January 13, 2022Galway

I passed my rigid test previously with Advance Drive and yesterday my jeep and trailer test, both on the first time, thanks to the great team at Advance Drive. All the staff are friendly, helpful and professional. Dezzie and Noel are great instructors. They keep everything calm and relaxed, whilst having a great way of helping you learn and correct any bad habits you may have picked up. Would highly recommend Advance Drive for anyone looking to pass a test. Keep up the great work
August 31, 2021Galway

I have just completed the 10 week category D driver training course with Advance Drive. I would highly recommend the company and the course to anyone. The staff are so welcoming, friendly and very professional. Everything is cover from, First Aid Responder, Manual handling, Case studies and CPC practical training along with the driving test itself. My instructor "Mike" is a pure gentleman and has the patience of a Saint he made me feel at ease right from the start. As a transgender woman I'm always ony guard but it absolutely was not an issue from the get go. I will highly recommend Advance Drive in Galway to everyone.
April 22, 2023

Just passed my bus course with advance in conjunction with GRETB. I had Vincent as my instructor and he is excellent would highly recommend him for anyone thinking off getting the bus or truck licence. The staff are very helpful from start to finish from meeting Phillip when you first join to Emma and Aoife and Lee who are always there to help with any questions you need answered. Ronald took us for cpc training and has years of experience and makes it easy to learn. Cant recommend Advance Drive highly enough.
July 7, 2021Athlone

I passed my truck C test yesterday. I never drove a truck before and did seven lessons with Advance Drive instructor PJ Dunne. PJ’s tuition was 10/10, excellent, extremely professional. He is very personable and puts you at ease. His extensive experience is priceless, and he weighs your capabilities instantly and focuses on your weaknesses. He also drills you on the headline Health and safety and has his easy-to-follow notations to program you in good practice. The test is difficult, I was pushed on every element during the test. The lessons got rid of my years of ‘bad habits’ driving a jeep. During the test, PJ’s advice loud in my head at every junction, tight corner squeezed road due to road works, looking ahead to preempt potential hazards all came together the day of the test. When the examiner spoke to me briefly after the test, she said – ‘You must have been driving a truck for a while.’ That is a testimony to how good Advance Drive is and Instructor PJ Dunne. I highly recommend Advance drive for any of your driving lessons. In house Aoife, who had to account for my few cancellations, is very professional, friendly, and polite. An extremely efficient, professional business. Lessons are essential to pass this test and I highly recommend Advance Drive-An effective team. Peter
November 11, 2022

Passed my category D bus driving test first time with a clean sheet. This was thanks to my instructor Gerry B's fantastic training and guidance. Gerry guided me from complete novice to competent driver and did it with patience, professionalism and good humour. I always felt comfortable and in good hands throughout my training. Fantastic trainer, great knowledge and a genuinely nice guy. The ladies in the office were also very helpful and accommodating. Definitely recommend Advanced Drive to anyone looking to aquire their licence.
August 2, 2022Galway City

Finally passed my driving test yesterday. Could not recommend Advance Drive enough, my instructor Vas was incredibly patient and could always tell me exactly where I was going wrong and what I needed to do to fix it. He was so terrific and professional and told me exactly what I needed to do to get my license. Driving did not come naturally to me at all and I had absolutely no experience driving a car before starting lessons. Even so, I always felt comfortable and never worried that getting my license was unachievable, as the lessons were really tailored to what I needed. The Advance Drive team we’re always lovely to deal with if I ever had to call them for anything. Definitely will be recommending
February 18, 2020Galway

My driving lessons were disrupted by the recent health crisis, but once I joined up with Advance Drive and my instructor Martin, I flew through my remaining EDT's. Martin was a fantastic instructor and made me feel very comfortable getting back to driving as I was quite nervous. After a few lessons with him, my confidence grew leaps and bounds and with just three extra lessons after the essential ones, I passed my test the first time! I would highly recommend Martin and Advance Drive to anyone no matter where you are on your driving journey. Thanks so much Martin, couldn't have done it without you!!
April 28, 2023Galway

Passed my c license on my first try today. I would to thank the whole team at advance drive for there dedication on helping me pass my driving test I would like to give a special shout out to my driving instructor dezzie who made every thing very simple for me I would recommend you guys to everyone and anyone who is wanting to learn how to drive a truck or a car you get a big 10/10 from me. Also I would like to thank Mike Rice for his kind words today thanks so much Darren Jennings
May 1, 2024Galway

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

Philip is an absolute genius when it comes to driving and answering questions you ask there is absolutely nothing he doesn\'t know, done 3 tests in a year rigid, coach and artic yesterday 1st oct with nearly a clean sheet only 1 fault due to another very unprofessional bus driver. how good is that for a result driving a truck with a 35ft trailor thanks to the expert tuition from Philip. impossible to fail. why go to an apprentice when you can learn from a professional cheers philip
April 28, 2014Lorcan Warde

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

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