Consulting T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I want to express my deepest gratitude to Advance Drive for guiding me through my bus driving lessons. Their professionalism and commitment to helping students succeed are truly remarkable. A special thank you to my instructor, Pat, whose patience, expertise, and encouragement made all the difference. Pat’s clear instructions and support boosted my confidence and skills, and I’m proud to say I passed my bus test today! I highly recommend Advance Drive to anyone looking to learn driving, especially those aiming for bus licenses. Thank you again for this amazing experience!
October 9, 2024Galway

Finally passed my driving test yesterday. Could not recommend Advance Drive enough, my instructor Vas was incredibly patient and could always tell me exactly where I was going wrong and what I needed to do to fix it. He was so terrific and professional and told me exactly what I needed to do to get my license. Driving did not come naturally to me at all and I had absolutely no experience driving a car before starting lessons. Even so, I always felt comfortable and never worried that getting my license was unachievable, as the lessons were really tailored to what I needed. The Advance Drive team we’re always lovely to deal with if I ever had to call them for anything. Definitely will be recommending
February 18, 2020Galway

(17/04/14) Looked at a number of other driving schools before choosing Advance Drive. I'm glad I went with my 'gut instinct' & chose this one. Philip did a great job of teaching me. I felt relaxed with him & learnt something at every lesson. He's patient, very astute (misses nothing!) a good communicator and great instructor. Managed to pass my driving test first time. I'm 'over the moon!' I would certainly recommend Advance Drive to anyone in the process of choosing a driving school. Thanks to Philip, Ailbhe & all at Advance Drive.
April 28, 2014Allison Barry

Advance drive team very Professional team When I meet this team first I had nothing only only car licence and now have bus and rigid lorry licence all thanks to Advance team Where I do I start I first met Philip and Ailbhe in Althlone when I went for my bus licence very Professional at the job . I went for my Rigid Lorry license went to galway to do it I met rest of the team very Professional staff Aoife and Emma are on front desk when walk in door u are Greeted with a smile All driving Instructor very professional. Their is no mark to grade the advance drive team very Professional and always go above the job to make fell comfortable to get your licence.
January 27, 2022Co Clare

I highly recommend Advance Drive for their professional service. Having never driven a large vehicle before, from day one my bus driving training with Mike was excellent! Initial nerves were soon put to rest and I felt at ease with his guidance and his great wealth of experience as we progressed with the driving training program and preparations for the CPC. I passed both my D driving test and CPC first time! Thank you to Mike, Ailbhe and the team at Advance Drive!
February 2, 2015Claregalway

Today i passed the Bus test on my first attempt.I also passed the Artic on my first attempt too with Advance. I would like to thank all the Management and Staff for their help and advice over the last few weeks. They have always been very helpful, professional and patient in their approach with students like myself. The 2 girls at front of house were always very helpful with any problem that had to be sloved. A big thanks to Noel for the Artic and to Mike for the Bus. I think that Mike has trained everyone that drives a bus or truck around Galway as everyone in a bus or truck waves at him every time. It felt like I was driving Michael D around waving at everyone. A great experience and one that I wont forget. What a brilliant company with wonderful personnel and I would like to wish them all the best in the future. I would hoghly reccommend Advance School of Motoring to anyone.
July 12, 2023Galway

I cannot reccomend Advance Drive enough for new drivers! After failing the test three times with other instructors I had lost all confidence in my driving abilities. And became a very nervous driver. I then went to Advance Drive where Noel became my new instructor. Noel changed my whole perspective on driving and the nerves went away. He's so patient and understanding and I found the lessons to be fun and enjoyable in comparison to other driving schools in Galway. 10/10 for Noel & Advanced drive, could not reccomend enough! Definitely the reason for me passing my test!
September 4, 2020Galway

I am really happy for passing my driving test. Of course i would not have a change passing without Martin my instructor. A massive thanks for this man. I never drove in my life and also never had experience in driving at all until I started my lessons at Advance Drive School. I remember how bad i was with my driving skills. I was scared and afraid of driving too. But Martin supported me from the start and gave his best to help me to improve my skills and my confidence. During my lessons i could learn so much and practice a lot. Every 2 hour lessons helped me to build my confidence and fix all my mistakes. I just wanted to say big thanks for Martin and for the whole team at the office. You all deserve the best, because you take care of us so well. Honestly, Advance Drive is a high level top school.
July 18, 2022Galway

I passed my driving test (car) first time. I can not thank Advance Driving enough , i started my lessons with corey , and i finished my lessons with Declan. I highly recommend Declan as a driving instructor. Declan will always encourage you and support you along the way. He will make your driving experience enjoyable. Dont worry about making mistakes ,Declan is very experienced and highly skilled, you are in safe hands. Great tip : Do a lesson before the test or do a pretest or both, it helped me hugely. I would like to thank everyone at Advance Driving . The women in the office are so lovely and so pleasant to talk too that they will always do their best to accommodate ya and all the staff are very friendly. I promise you won't be disappointed doing your lessons with Advance Driving, it was worth every penny. 💯
October 26, 2023Galway

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

I have just completed the 10 week category D driver training course with Advance Drive. I would highly recommend the company and the course to anyone. The staff are so welcoming, friendly and very professional. Everything is cover from, First Aid Responder, Manual handling, Case studies and CPC practical training along with the driving test itself. My instructor "Mike" is a pure gentleman and has the patience of a Saint he made me feel at ease right from the start. As a transgender woman I'm always ony guard but it absolutely was not an issue from the get go. I will highly recommend Advance Drive in Galway to everyone.
April 22, 2023

Passed my driving test after few hours with Vas from Advance drive. He is absolutely amazing! So much patience and understanding! Due to covid, my learning lasted 2 years, I changed 4 different instructors from different driving schools. Vas made it all possible, I wouldn't be driving without him! School is great too, every contact to book lessons and make payment was easy and straight forward. They sent all materials on email. Very helpful and friendly! Thank you all ❤️
September 15, 2022Galway Westside

I passed my rigid test previously with Advance Drive and yesterday my jeep and trailer test, both on the first time, thanks to the great team at Advance Drive. All the staff are friendly, helpful and professional. Dezzie and Noel are great instructors. They keep everything calm and relaxed, whilst having a great way of helping you learn and correct any bad habits you may have picked up. Would highly recommend Advance Drive for anyone looking to pass a test. Keep up the great work
August 31, 2021Galway

I passed my driving test last week with Advance Drive for the D1 license. I want to thank Philip, Ailbhe, Gerry, Aoife, Mike and all the team for their professionalism and support throughout. I want to give a huge thanks to my driving instructor Mike. Mike is a professional, experienced and understanding Driving Instructor. With his expertise, encouragement and patience he taught me the skills to become a safe driver. I would highly recommend Mike as a Driving Instructor. My experience with Advance Drive from start to finish was superb.
May 25, 2023Clare

This week I passed my Driver CPC case studies and minibus driving test with advance drive. A special thanks to owner Philip and staff Ronald,Gerry, Emma and Aoife who are so professional. My instructor was a really special man Dezzie who is the best.....Dezzie you are the man! Looking back now that all this is done and dusted I cant believe how nervous I was but Dezzie stuck with me and rather than giving up he kept me going and going. Thanks a million Dez for staying with me and you words of encouragement. This school Advance Drive I highly recommend and is the best and keep winning those awards.
October 6, 2021Joe Duane

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