Consulting T&C - Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

once again i have to complement all at advance drive ive just passed my bus test and got no marks this is down to dessie my instructor he went trough every little detail fully over and over again he is calm but misses nothing and is able to push you to your best he is a true professional this is my second time with dessie he got me trough the artic as well i will highly recomend advance drive to anyone thinking of doing driving lessons they take you on board as an individual and work with your needs to get you through regis golding
July 13, 2020galway

My driving instructor was Declan and he is a very good profesional and knows his job well. He explains everything very clear and in a very understandable way and he has a great patience. He is a very good teacher. I have changed many different driving instructors. I can say, that Declan always gives a very good examples from everyday life . He taught me a lot, and I am very grateful for and I still can’t believe that I’ve passed my driving test. Thank you Declan for your help and patience Olga
February 27, 2024Galway

I want to say a massive thank you to the Advance Drive team, especially Martin and Aoife. Firstly, every time I contacted advance drive I was greeted by Aoife who went over and beyond to help as much she could in regards to lessons, booking me in, changing slots and replying to emails. However, I owe a huge thanks to Martin, my instructor for all my 22 lessons! From start to finish he gave it his all, and I couldn’t have asked for a better teacher. He made sure I was all set for my test, which meant first go I passed with flying colours! I highly recommend him, and advance drive overall, and wish them the very best.
July 15, 2022Galway

I passed my rigid test previously with Advance Drive and yesterday my jeep and trailer test, both on the first time, thanks to the great team at Advance Drive. All the staff are friendly, helpful and professional. Dezzie and Noel are great instructors. They keep everything calm and relaxed, whilst having a great way of helping you learn and correct any bad habits you may have picked up. Would highly recommend Advance Drive for anyone looking to pass a test. Keep up the great work
August 31, 2021Galway

I'd like to thank all at Advance drive for there constant support and guidance on completing the HGV, rigid truck course through GRETB, and Advance drive. Thanks to the front office team Aoife and Co. Thanks to Philip and Gerry and all the team excellent job great company all round and Thanks to all the forklift instructor's Mark and Tom. And especially to my driving instructors Martin and Dessie and a big Thanks to Dessie for getting me over the line with your relaxed informed composure and clear instructions throughout my last few lessons big shout to Dessie, Thanks a million. And a huge thanks to my instructor Mike for the hour lesson before my test he made me totally relaxed and gave me great confidence, a true Gentlemen and a great Ambassador for Advance drive. Kind regards To all at Advance drive. Highly recommended Conor Walsh
May 20, 2025Dunmore Co Galway

Having resently passed my driving test for category "D" Bus Licence, I would just like to thank Advance Drive for all the tuition and instruction that I received in preparation for the driving test and also the bus case studies exam. Ronald was on the mark as usual for the possible case study questions that might come up on the day of the test and passing on all that knowledge. Thank you Ronald so much. As far as my bus driving skills needed to be brought up to a high standard in order for me to pass the test, I have Mike to thank for all his patience and professionalism. You got me to that level required to pass. Thank you for everything Mike. Thanks also to all the staff for all the planning of lessons and date fixtures. Thank you all so much. Advance Drive is a very professionally ran training school, with the very best instructors. Highly recommended.
August 7, 202466 Dun Na Mara Drive Renmore Galway

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

I passed my truck C test yesterday. I never drove a truck before and did seven lessons with Advance Drive instructor PJ Dunne. PJ’s tuition was 10/10, excellent, extremely professional. He is very personable and puts you at ease. His extensive experience is priceless, and he weighs your capabilities instantly and focuses on your weaknesses. He also drills you on the headline Health and safety and has his easy-to-follow notations to program you in good practice. The test is difficult, I was pushed on every element during the test. The lessons got rid of my years of ‘bad habits’ driving a jeep. During the test, PJ’s advice loud in my head at every junction, tight corner squeezed road due to road works, looking ahead to preempt potential hazards all came together the day of the test. When the examiner spoke to me briefly after the test, she said – ‘You must have been driving a truck for a while.’ That is a testimony to how good Advance Drive is and Instructor PJ Dunne. I highly recommend Advance drive for any of your driving lessons. In house Aoife, who had to account for my few cancellations, is very professional, friendly, and polite. An extremely efficient, professional business. Lessons are essential to pass this test and I highly recommend Advance Drive-An effective team. Peter
November 11, 2022

Mid 40s and passed my test first time, now I can drive my 9mth old baby myself. Thanks to Martin teaching me while I was heavily pregnant and after I had the baby, his infinite patience and tolerance kept me going. Thanks to Corey for my lessons nearing test time, a kinder man you could not meet, super with "how to's" that I could understand. Carla was so good at accomodating me while on maternity leave, juggling a newborn and lessons. Thanks team Advance drive. Kate
July 18, 2023Galway city

I'm euphoric, I passed the C Truck Licence which now allows us to head off into the sunset in our gorgeous huge camper van. Under Noel's tuition from Advance Drive every minute of every hour was spent learning and correcting and improving and more learning until we reached our goal. In my opinion Noel has the perfect balance - he brought a joyous ambience to the cab with his lovely lighthearted demeanour. He instilled a confidence in me and I always left the driving session feeling chuffed. Thank you Noel . Mary Clancy
June 21, 2022

I was Delighted to pass my Category D Bus test on my first attempt yesterday Thanks to all the guys at Advance Drive, they are a very professional set up and I couldn’t recommend them enough . I have to give a special mention to Gerry who was my instructor, Gerry is a professional who knows his job inside out and gives great confidence and self belief, he is also good fun and gives a relaxed feel to the whole experience, I think I will be hearing “Mind that tail swing and mirror mirror” in my sleep for the next ten years! Thanks also to Aoife, Alilbhe and Emma in the office who were always very helpful when I was looking for any information. Overall I would highly recommend Advance Drive to anyone wishing to learn to drive or add a new category to their license.
March 3, 2022Galway

The Team at Advance drive are a 1st class team from the moment you enter the premises to every detail of your lesson. Everything is covered and perfected to make your driving lesson experience a easy an enjoyable way to learn to drive and successfully pass your test. The instructors are experienced and know exactly how to deal with every driver. From the unexperienced 1st time driver to the experienced professional driver. They will bring you through to successfully pass your test. I have experience with Advance for almost 20 years and have successfully passed all my driving test 1st time with Advance drive . Bus and Rigid. Next up Artic lessons and I am confident that Advance drive will get me successfully through this test also. Well done all at Advance drive
March 9, 2021Galway

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