T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

Having recently completed and thankfully passed the Rigid Truck Course, I would just like to thank Advance Drive for all the excellent tuition that we all received while on the the course. I would particularly like to thank Martin for his patience and his great instruction with the driving lessons. Thanks also to all the Admin staff as always, for keeping everything on track and running smoothly for us throughout the course. A truly exceptional experience. Thank you all so much.
August 30, 2024Galway

Advance Drive was a great option to complete my EDT in the way to obtain the Irish driving license. Very responsive and proffesionals, Emma and Aoife were great in supporting the classes scheduling and booking the car for the day of the test. For me it was very valuable the offered service to book the same car to take the exam. My instructor Pat was brilliant and patient in guiding me in the introduction to Ireland's driving rules and correcting me some bad driving habits!. He gave me very good tips, that I took, and I am very happy to have passed the driving test today!
August 23, 2021GORT

"I just passed my driving test today, and I couldn’t have done it without the incredible support of Pat and Lee at Advance Drive Galway! From the very first lesson, their professionalism, expertise, and patience made me feel at ease behind the wheel. They took the time to explain every detail, ensuring I fully understood the rules of the road while building my confidence step by step. I truly appreciate their dedication to my success and how they tailored each lesson to my needs. If you’re looking for top-notch driving instruction, I highly recommend Advanced Drive Galway! Thanks again, to my instructors Pat and Lee, for everything – I couldn't be more grateful!" I would also like to thank Aoife front of house for her professionalism in arranging all lessons and tests much Appreciated. Thank you All!
January 10, 2025Clifden

I highly recommend Advance Drive for their professional service. Having never driven a large vehicle before, from day one my bus driving training with Mike was excellent! Initial nerves were soon put to rest and I felt at ease with his guidance and his great wealth of experience as we progressed with the driving training program and preparations for the CPC. I passed both my D driving test and CPC first time! Thank you to Mike, Ailbhe and the team at Advance Drive!
February 2, 2015Claregalway

Thanks a million to all at Advance. I've just completed a hat-trick of Rigid, Bus and Artic tests and it's all thanks to your team. I've learned a lot, made new friends and had great craic in 2024 thanks to Advance - and not forgetting Patricia and all at GRETB. Everyone involved was professional and courteous but more importantly, very helpful and supportive. The instructors all had great patience and skill - and above all, a sense of humour (and they certainly needed that at times!). And the back-room team were always a pleasure to deal with - very efficient. Phillip and Ailbhe, ye have a great team there - keep doing what ye're doing. And put me on the waiting list for next year's Sikorsky 101 course - although I'm dreading the hill-start!
November 20, 2024East Galway

Passed my D class bus licence test this week. I 'm convinced that it was down to the very professional team of people at Advanced Drive in Galway that I did so well in every aspect of the training. The training is both relaxed and very professional in the delivery. You find your self all of a sudden in about week 5 or 6 of the 10 week course having a very good understanding of what is required as a professional bus driver. Even more surprising you will be driving a D class Bus around Galway and Oranmore like it was your daily drive. That really impressed me! I would like to say a very warm and grateful thank you to all the talented team at Advance Drive, long may you continue. J Bennis, Bus driver..... If you are considering a career driving or just want to start with your Car licence, do not put it off or worry about your ability. The fantastic team of people at Advance Drive Galway will prepare you and your confidence to succeed what ever you want to achieve. And the very best of good luck to you. Thank you, I enjoyed every minute of my training with Advance Drive.
November 17, 2022Clare

(17/04/14) Looked at a number of other driving schools before choosing Advance Drive. I'm glad I went with my 'gut instinct' & chose this one. Philip did a great job of teaching me. I felt relaxed with him & learnt something at every lesson. He's patient, very astute (misses nothing!) a good communicator and great instructor. Managed to pass my driving test first time. I'm 'over the moon!' I would certainly recommend Advance Drive to anyone in the process of choosing a driving school. Thanks to Philip, Ailbhe & all at Advance Drive.
April 28, 2014Allison Barry

Today i passed the Bus test on my first attempt.I also passed the Artic on my first attempt too with Advance. I would like to thank all the Management and Staff for their help and advice over the last few weeks. They have always been very helpful, professional and patient in their approach with students like myself. The 2 girls at front of house were always very helpful with any problem that had to be sloved. A big thanks to Noel for the Artic and to Mike for the Bus. I think that Mike has trained everyone that drives a bus or truck around Galway as everyone in a bus or truck waves at him every time. It felt like I was driving Michael D around waving at everyone. A great experience and one that I wont forget. What a brilliant company with wonderful personnel and I would like to wish them all the best in the future. I would hoghly reccommend Advance School of Motoring to anyone.
July 12, 2023Galway

"Highly Recommended" I highly recommend Advance drive to every person out there who is willing to obtain their licence in any category. I've gained new driving strategies and techniques, driving with discipline that helps you to be a safe driver on the road in different traffic conditions. Noel my bus instructor was very knowledgeable and professional and helped me relax through what can be very stressful situation - thanks ADVANCE DRIVE for helping me obtain my Bus licence .
August 18, 2021Ennis

Passed the bus test first time. Advance Driving made that happen. They organised everything and there is no way I would have done it without their assistance advice help and instructions. Aoife and Emma- thanks for all help with lesson times. Lectures Ronnie and Tom, some day I hope to be as knowledgeable as ye guys, unreal. I've a long way to go tho. Denis- a very big thank you for your expert instruction on driving. You were brilliant. Thanks Advance again . Highly recommend Advance
July 28, 2022

Amazing lessons, great instructors and a very central location in Galway city. This is definitely a 5 star driving school. Both office staff - Aoife and Emma were always on hand to organize lessons at very short notice along with being very helpful and professional. My instructors Lee and Anton were hugely influential upon passing my category C driving test. What you will learn from these two guys will not only benefit you during your driving test but also in your future driving life especially when it comes to your safety and well being on the road. No need to google anybody else - you have found the best instructors right here. Thanks all.
December 3, 2020Galway

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

My driving instructor was Declan and he is a very good profesional and knows his job well. He explains everything very clear and in a very understandable way and he has a great patience. He is a very good teacher. I have changed many different driving instructors. I can say, that Declan always gives a very good examples from everyday life . He taught me a lot, and I am very grateful for and I still can’t believe that I’ve passed my driving test. Thank you Declan for your help and patience Olga
February 27, 2024Galway

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