Consulting T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

- Instructor: Vas is an excellent instructor, very careful with details; aways show the exact procedures for the exam; point out all the right and wrong maneuvers during the lessons; encourage you and prepare you for the stressful day of the test. - Driving centre: it was the only driving centre I found with available agenda for a short period; They have both manual and automatic cars; They have a good price; They are flexible; They always answer you very quick.
February 25, 2022Knocknacarra, Galway

Advance drive team very Professional team When I meet this team first I had nothing only only car licence and now have bus and rigid lorry licence all thanks to Advance team Where I do I start I first met Philip and Ailbhe in Althlone when I went for my bus licence very Professional at the job . I went for my Rigid Lorry license went to galway to do it I met rest of the team very Professional staff Aoife and Emma are on front desk when walk in door u are Greeted with a smile All driving Instructor very professional. Their is no mark to grade the advance drive team very Professional and always go above the job to make fell comfortable to get your licence.
January 27, 2022Co Clare

I have just completed the 10 week category D driver training course with Advance Drive. I would highly recommend the company and the course to anyone. The staff are so welcoming, friendly and very professional. Everything is cover from, First Aid Responder, Manual handling, Case studies and CPC practical training along with the driving test itself. My instructor "Mike" is a pure gentleman and has the patience of a Saint he made me feel at ease right from the start. As a transgender woman I'm always ony guard but it absolutely was not an issue from the get go. I will highly recommend Advance Drive in Galway to everyone.
April 22, 2023

I just passed my artic with Noel (and Lee for final lesson) It’s easy to see why advance are so highly rated, top class all round, from the girls in the office making booking lessons and tests a breeze to the excellent instructor's, the knowledge and experience they have made me feel at ease from the very first lesson to the pre test. I have passed all the categories on the licence first time with advance drive and they are the only driving school I would ever recommend to anyone. Keep up the good work guys and thanks again
April 15, 2025Galway

I went to Advance Drive for mini bus lessons and thankfully passed my test last Tuesday. I got held up on taking my test as Covid just came in when I had started with the lessons. I found Mike in the earlier lessons I took to be very good & helpfull and in the last few lessons I took with Gerry Burke I found him also very good & helpfull. I would strongly recommend them both if you want to sign up with Advance Drive. Aoife on reception is most helpfull in scheduling your lessons.
April 5, 2022Galway

Can't thank the staff at Advance Drive enough, only for them I wouldn't have my truck licence. I would highly recommend them especially Mike (driving instructor), Trevor Bonner (Forklift instructor) and James Folan (Rules of the Road). Lee done most of my lessons, he's a strict instructor but good, always open to questions. I was fairly nervous on the run up to my driving test but Mike really helped, he gave me a mock test, it eased my nerves. I really enjoyed the HGV course. All the staff are lovely, very approachable and easy to talk to. I'd highly recommend Advance Drive, keep up the good work!
January 27, 2022

Great team Philip has put together 💪 they cover every aspect of training. Everyone is nice and friendly and top professional at what they do. Big thanks to Noel for the 20 hours of lessons in the rigid, I passed 1st time with all your help 💯👊 mirror's indicate repeat 😁😁 thanks to everyone on the team from Frank and Trevor on the forklift course nice one lads 💪, Tom on manual handling 📦😁, Ronald on cpc great communication 💯 Aoife always making sure we have everything ready organised and on time💯👊 and Gerry making sure everything and everyone getting it done 🫡 and everyone else I didn't mention thanks again 👊 Brian Feeney
August 11, 2023Galway

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

My driving lessons were disrupted by the recent health crisis, but once I joined up with Advance Drive and my instructor Martin, I flew through my remaining EDT's. Martin was a fantastic instructor and made me feel very comfortable getting back to driving as I was quite nervous. After a few lessons with him, my confidence grew leaps and bounds and with just three extra lessons after the essential ones, I passed my test the first time! I would highly recommend Martin and Advance Drive to anyone no matter where you are on your driving journey. Thanks so much Martin, couldn't have done it without you!!
April 24, 2023Galway

Amazing lessons, great instructors and a very central location in Galway city. This is definitely a 5 star driving school. Both office staff - Aoife and Emma were always on hand to organize lessons at very short notice along with being very helpful and professional. My instructors Lee and Anton were hugely influential upon passing my category C driving test. What you will learn from these two guys will not only benefit you during your driving test but also in your future driving life especially when it comes to your safety and well being on the road. No need to google anybody else - you have found the best instructors right here. Thanks all.
December 3, 2020Galway

to all in advance drive i just passed my test in the ridget truck in roscommon and want to thank all in volved in getting me there from the class tutor james for hes passion and knowlage troughout the course great instructor thanks to shane and ollie for the help in getting us trough the forlift verry good instructors to gerry and aoife for keeping us all together thank you and all in the office to vincent my driving instructor he has a great way of getting you to do things the right way without putting you under pressure i felt relaxed at all times he is not afraid to tell you as it is but in a good way that does not take away your confidence hes top class i would recommend advance drive highly to anyone thinking of doing a driving course best regards to all REGIS GOLDING
February 14, 2020roscommon

A massive thanks to Advance Drive for the brilliant service, especially to Lee for being an extremely patient and efficient instructor. Thank you for helping me develop and improve my driving skills, which allowed me to pass my bus test on my first attempt, and for squeezing me in for early morning lessons. Lee is a good instructor who is brilliant at instilling confidence in all areas of driving. He always gives constructive feedback throughout the lessons. I cannot recommend Lee enough for learner drivers of different levels of ability and confidence. He is an incredibly supportive mentor for anyone who wants to learn.
October 29, 2024Knocknacarra

Hi All, I just want to thank Dezzie and all the team at Advance Drive for helping me pass my Class B driving test last Monday in Westside Galway. Overall, I did 17 lessons with Dezzie in the Ford Fiesta and I found him to be extremely friendly, professional and knowledgeable at all times, and I can definitely say that he has the patience of a saint. As such, I can't recommend Advance Drive enough and I know that I would not have passed my driving test first time round without Dezzie's expert help. Thanks a million Dezzie.
April 30, 2014Brendan Kelly

The in-house staff at advanced drive are very helpful, friendly and went out of their way to help me with any queries I had. Even if they did not have the answer at hand, they made sure to phone me back with the answer. It is a very professional and welcoming environment and despite the course being 3 months, it felt like 3 weeks. My instructor, Gerry Burke was a fantastic instructor. He was friendly, banterful yet firm and professional. We worked on the practical aspects of the bus course rigorously all while smiling and joking, and this ultimately made the test itself a breeze.
June 2, 2022Galway

After weeks of preparation and hard work, I’m thrilled to announce that I’ve passed my bus driving licence exam! The journey wasn’t always easy, but it was incredibly rewarding. I want to thank my instructor (Noel) for their patience and guidance throughout the training process. He is not only taught me the technical skills needed but also instilled confidence in my abilities to handle a bus safely and responsibly. The testing process was thorough and fair, challenging me to showcase all the skills and knowledge I’d gained. Passing this milestone feels like a major achievement, and I’m excited to begin a new chapter in my career as a licensed bus driver. To anyone preparing for their own test: stay focused, trust the process, and practice as much as you can. It’s worth it!
December 12, 2024Galway

The Team at Advance drive are a 1st class team from the moment you enter the premises to every detail of your lesson. Everything is covered and perfected to make your driving lesson experience a easy an enjoyable way to learn to drive and successfully pass your test. The instructors are experienced and know exactly how to deal with every driver. From the unexperienced 1st time driver to the experienced professional driver. They will bring you through to successfully pass your test. I have experience with Advance for almost 20 years and have successfully passed all my driving test 1st time with Advance drive . Bus and Rigid. Next up Artic lessons and I am confident that Advance drive will get me successfully through this test also. Well done all at Advance drive
March 9, 2021Galway

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