Consulting T&C - Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

The in-house staff at advanced drive are very helpful, friendly and went out of their way to help me with any queries I had. Even if they did not have the answer at hand, they made sure to phone me back with the answer. It is a very professional and welcoming environment and despite the course being 3 months, it felt like 3 weeks. My instructor, Gerry Burke was a fantastic instructor. He was friendly, banterful yet firm and professional. We worked on the practical aspects of the bus course rigorously all while smiling and joking, and this ultimately made the test itself a breeze.
June 2, 2022Galway

I have just completed the 10 week category D driver training course with Advance Drive. I would highly recommend the company and the course to anyone. The staff are so welcoming, friendly and very professional. Everything is cover from, First Aid Responder, Manual handling, Case studies and CPC practical training along with the driving test itself. My instructor "Mike" is a pure gentleman and has the patience of a Saint he made me feel at ease right from the start. As a transgender woman I'm always ony guard but it absolutely was not an issue from the get go. I will highly recommend Advance Drive in Galway to everyone.
April 22, 2023

Passed my D class bus licence test this week. I 'm convinced that it was down to the very professional team of people at Advanced Drive in Galway that I did so well in every aspect of the training. The training is both relaxed and very professional in the delivery. You find your self all of a sudden in about week 5 or 6 of the 10 week course having a very good understanding of what is required as a professional bus driver. Even more surprising you will be driving a D class Bus around Galway and Oranmore like it was your daily drive. That really impressed me! I would like to say a very warm and grateful thank you to all the talented team at Advance Drive, long may you continue. J Bennis, Bus driver..... If you are considering a career driving or just want to start with your Car licence, do not put it off or worry about your ability. The fantastic team of people at Advance Drive Galway will prepare you and your confidence to succeed what ever you want to achieve. And the very best of good luck to you. Thank you, I enjoyed every minute of my training with Advance Drive.
November 17, 2022Clare

After weeks of preparation and hard work, I’m thrilled to announce that I’ve passed my bus driving licence exam! The journey wasn’t always easy, but it was incredibly rewarding. I want to thank my instructor (Noel) for their patience and guidance throughout the training process. He is not only taught me the technical skills needed but also instilled confidence in my abilities to handle a bus safely and responsibly. The testing process was thorough and fair, challenging me to showcase all the skills and knowledge I’d gained. Passing this milestone feels like a major achievement, and I’m excited to begin a new chapter in my career as a licensed bus driver. To anyone preparing for their own test: stay focused, trust the process, and practice as much as you can. It’s worth it!
December 12, 2024Galway

A massive thanks to Advance Drive for the brilliant service, especially to Lee for being an extremely patient and efficient instructor. Thank you for helping me develop and improve my driving skills, which allowed me to pass my bus test on my first attempt, and for squeezing me in for early morning lessons. Lee is a good instructor who is brilliant at instilling confidence in all areas of driving. He always gives constructive feedback throughout the lessons. I cannot recommend Lee enough for learner drivers of different levels of ability and confidence. He is an incredibly supportive mentor for anyone who wants to learn.
October 29, 2024Knocknacarra

Many thanks to Garry at Advance Drive who prepared me for my driving test. I passed first time with Garry's help. He is really patient and puts you at ease. His calm and friendly nature takes the stress out of driving. Garry is very knowledgeable and has great tips for making you a safe and confident driver. I would highly recommend Advance Drive to anyone learning to drive. Many thanks to the office staff also who are very organised and make every effort to accommodate all appointments. Grainne
December 12, 2016

Firstly I would like to say a massive thanks to everyone in Advance Drive. From day one the staff in reception especially Aoife & Carla have been very very helpful and friendly. Any queries I had were explained straight away and they were able to work around my schedule to fit lessons in. A massive thanks to Pat, Dezzie and especially Noel for all the training in my bus lessons. The lads were 100% and very professional in training. I would highly recommend Advance drive for all your lessons. Passed both my Truck & Bus test first time! Thanks a million to all the staff 👏
October 13, 2025

I cannot reccomend Advance Drive enough for new drivers! After failing the test three times with other instructors I had lost all confidence in my driving abilities. And became a very nervous driver. I then went to Advance Drive where Noel became my new instructor. Noel changed my whole perspective on driving and the nerves went away. He's so patient and understanding and I found the lessons to be fun and enjoyable in comparison to other driving schools in Galway. 10/10 for Noel & Advanced drive, could not reccomend enough! Definitely the reason for me passing my test!
September 4, 2020Galway

I cannot stress enough on how useful the EDTs as well as practice sessions have been for me. Simon and Brian gave very insightful feedback. The last few sessions with Flan were extremely helpful and he took great pain in helping me with the GMIT roundabout as well as with the reverse around the corner. The office staff is brilliant in handling all the requests, cancellations and rescheduling of the sessions. The entire team is highly professional and supportive.
January 17, 2022Galway

I can’t thank the team at Advance Drive enough for all the incredible support and guidance during my driving lessons. From the moment I started, I felt welcomed and truly cared for. A massive thank you to Mike, my driving instructor. His calm and encouraging approach made every lesson enjoyable, and his expertise gave me the confidence I needed to drive safely and independently. Mike’s patience and positive attitude made such a difference, and I always looked forward to our lessons together. Aoife, Ailbhe, and Gerry were all fantastic as well! Each of them brought something unique to the course, and their kindness and professionalism were evident from the start. It was clear that they genuinely want their students to succeed, and that made all the difference. I also want to express my gratitude to Ronald, the course tutor. His insights and supportive teaching style helped me feel prepared and confident for the road ahead. But it wasn’t just about the instructors—everyone who was part of the course with me was so supportive and friendly. It really felt like a community, and I will miss those weekly lessons with everyone. Heartfelt thanks to the entire Advance Drive team for making this experience so memorable. Wishing you all the very best in the future, and I’ll always look back on this with a smile! Nicola
July 14, 2025Galway

I recently passed my BE trailer test. Coming as a complete beginner, Martin and the Advance Drive staff, were so accommodating when it came to lesson times, and booking the vehicle for the test, to passing my test first time! Completing the 7 hour course ensured a smooth, stress-free experience making sure I was prepared going into the test centre. Massive thanks to Martin, Aoife and the rest of the Advance Drive crew for making my towing experience a great one! I would recommend Advance Drive to anyone looking to get there BE category
February 18, 2026Co. Galway

Passed my category D bus driving test first time with a clean sheet. This was thanks to my instructor Gerry B's fantastic training and guidance. Gerry guided me from complete novice to competent driver and did it with patience, professionalism and good humour. I always felt comfortable and in good hands throughout my training. Fantastic trainer, great knowledge and a genuinely nice guy. The ladies in the office were also very helpful and accommodating. Definitely recommend Advanced Drive to anyone looking to aquire their licence.
August 2, 2022Galway City

Can't thank the staff at Advance Drive enough, only for them I wouldn't have my truck licence. I would highly recommend them especially Mike (driving instructor), Trevor Bonner (Forklift instructor) and James Folan (Rules of the Road). Lee done most of my lessons, he's a strict instructor but good, always open to questions. I was fairly nervous on the run up to my driving test but Mike really helped, he gave me a mock test, it eased my nerves. I really enjoyed the HGV course. All the staff are lovely, very approachable and easy to talk to. I'd highly recommend Advance Drive, keep up the good work!
January 27, 2022

I recently successfully completed my class D driving test. Training was provided by Advance Drive. I was lucky to have been paired with Noel one of the many instructors for the duration of my training. It was an enjoyable experience. Noel was so knowledgeable and he punctuated each lesson with pearls of wisdom and advice. He broke the whole driving process down to make it more readily understandable. All of the staff at Advance Drive were so professional from the very first day. There was a steady stream of emails and text messages to remind you of your driving lessons. Nothing was left to chance during training. Top marks all round to Advance Drive and their staff. June 2024.
July 26, 2024

Sailed through my Artic Truck test thanks to Philip and his brilliant, assuring and dedicated teaching. These guys really know their stuff and tutor you very professionally AND calmly! (this is most important, especially when trying to reverse a 35FT trailer around a corner!) When it came to seeking a professional driving qualification and after doing my research and getting info from all the other 'instructors' I am really delighted to have gone with Advance Drive - they're my No.1
April 30, 2014Nicholas

I had an excellent experience learning with Pat. He was phenomenal at his job—patient, professional, and incredibly knowledgeable. Pat explained everything clearly, built my confidence behind the wheel, and always made sure I felt comfortable and understood each lesson. His calm and encouraging approach made learning to drive an enjoyable experience. Thanks to his guidance, I became a safe and confident driver. I highly recommend Pat to anyone looking for a dedicated and outstanding driving instructor. Thank you, Pat, for all your support and encouragement!
June 18, 2026Galway

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