T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

My driving instructor was Declan and he is a very good profesional and knows his job well. He explains everything very clear and in a very understandable way and he has a great patience. He is a very good teacher. I have changed many different driving instructors. I can say, that Declan always gives a very good examples from everyday life . He taught me a lot, and I am very grateful for and I still can’t believe that I’ve passed my driving test. Thank you Declan for your help and patience Olga
February 27, 2024Galway

I’d like to say many thanks to Declan, Aoife and Carla of Advance Drive Galway. What I’ve noticed from Declan’s teachings is that he is incredibly patient and he helps you understand exactly what you’re doing incorrectly in a calm and understanding manner during the EDT and extended lessons prior to my driving test. I highly advise newcomer learner drivers to select Declan as their driving instructor. Thank you Declan and best of luck in your current and future endeavours.
April 29, 2025Galway

I can't speak highly enough of the team at Advance Drive, I passed the HGV rigid first time with the help of Vincent who was the instructor. He was excellent, very professional, understanding and skillful with the patience of a saint. Philip and Gerry were excellent, they were very helpful and went out of their way to to accomodate me. Finally Aoife, I can only describe Aoife as an absolute little star and a real gem for Advance Drive. I dealt with Aoife regularly and she was brilliant, extremely polite and courteous and just a real pleasure to deal with. Left no stone unturned to make sure everything was right. I would give them 10/10, would definitely recommend them if you want success and a good experience. Thank you very much Advance Drive :o)
September 17, 2019Roscommon

Amazing lessons, great instructors and a very central location in Galway city. This is definitely a 5 star driving school. Both office staff - Aoife and Emma were always on hand to organize lessons at very short notice along with being very helpful and professional. My instructors Lee and Anton were hugely influential upon passing my category C driving test. What you will learn from these two guys will not only benefit you during your driving test but also in your future driving life especially when it comes to your safety and well being on the road. No need to google anybody else - you have found the best instructors right here. Thanks all.
December 3, 2020Galway

Today, at the age of 43, I at last passed my driving test; doing so, on my first attempt. After years of hesitancy, and a belief I wasn't capable of driving well, the skills, ability and professionalism exhibited by my driving instructor - Noel Nee, at all times ensured that I was more than capable and ready to achieve my full category B driving license. In no small way, it was the enthusiasm, patience, exacting dedication to excellence, humility, and his earnest sense of putting the learner first that allowed me advance with confidence to the position of executing my test, and further passing with a confidence I thought I did not own. Since my initial lesson with Noel, I was always greeted with optimism, calm, and a capacity to teach that at all times remained with me, and will, I believe, remain with me as I begin driving as a novice licensee. Again, since meeting Noel, I always felt listened to, treated as an equal, and spoken to in a manner that allowed me learn, returning each time with the knowledge I was growing in awareness, and further honing the skills necessary to become a competent driver. Here, his advice and willingness to go above and beyond in terms of ensuring I understood, while also instilling a belief I was more than capable, all indelibly paved the way to my passing the test in a successful manner. Today, therefore, it is without hesitation that I write this testimonial in the hope that Noel is somehow given the credit he richly deserves, and, from here, would gladly recommend him as an instructor to any and all, in particular those lacking the confidence in their own abilities. He remains an exceptionally good teacher exacting all those attributes required to allow those he tutors to excel as they should. In turn, I also wish to acknowledge the professionalism and understanding I was at all times met with by the staff at Advance Drive, in particular Aoife and Emma, who always met me with warmth, kindness, humour, and patience, in what has been an unprecedented and drawn out year. Undoubtedly, their ability to meet my needs financially allowed me to continue to progress with them, especially at times of financial stress. Again, their ability to show compassion and understanding proved worthy and invaluable, which is why i would have no hesitation recommending they as a professional body to any wishing to avail of lessons, where staff and instructors put the learner's need first. At a time in which the humanity or personal seems to be on the wain, the people at Advanced Drive remain a testament to what good companies are really all about - providing a service that ensures the customer is happy and further satisfied they chose to run with that company in the first place. My continued appreciation and best wishes to a company worth noting. Ted
January 12, 2021Galway

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

Having resently passed my driving test for category "D" Bus Licence, I would just like to thank Advance Drive for all the tuition and instruction that I received in preparation for the driving test and also the bus case studies exam. Ronald was on the mark as usual for the possible case study questions that might come up on the day of the test and passing on all that knowledge. Thank you Ronald so much. As far as my bus driving skills needed to be brought up to a high standard in order for me to pass the test, I have Mike to thank for all his patience and professionalism. You got me to that level required to pass. Thank you for everything Mike. Thanks also to all the staff for all the planning of lessons and date fixtures. Thank you all so much. Advance Drive is a very professionally ran training school, with the very best instructors. Highly recommended.
August 7, 202466 Dun Na Mara Drive Renmore Galway

I am delighted that I passed my category D1 mini-bus test today (09/02/16). I can't praise Dezzie in Advance Drive enough for his excellent tutoring. He had me thoroughly prepared & fully ready for my test. He put me at ease & gave me confidence. Thanks Dezzie. I also passed my BE jeep & trailer test & my Category C rigid test in the last few years after receiving lessons from Advance Drive. I would highly recommend Advance Drive to those looking for driving lessons in any vehicle category.
February 9, 2016Brian Mullins

I want to say a massive thank you to the Advance Drive team, especially Martin and Aoife. Firstly, every time I contacted advance drive I was greeted by Aoife who went over and beyond to help as much she could in regards to lessons, booking me in, changing slots and replying to emails. However, I owe a huge thanks to Martin, my instructor for all my 22 lessons! From start to finish he gave it his all, and I couldn’t have asked for a better teacher. He made sure I was all set for my test, which meant first go I passed with flying colours! I highly recommend him, and advance drive overall, and wish them the very best.
July 15, 2022Galway

I am delighted to have passed my D bus test on the first attempt. I was lucky enough to have 2 different instructors - Noel and Gerry. I feel both instructors had a different style of teaching and I definitely learned different things from each of them. They were both very thorough in making sure I was ready for the test and confident in the test procedure. The office staff are exceptional. They are accommodating and considerate. They know their job and they were great to call me and offer me an extra lesson before my test, when a slot became available. Before passing my test, I was already recommending Advance Drive to people who have asked me about getting a bus license.
March 4, 2022Galway

I would like to take this oppertunity to thank Philip and all the gang at Advance Drive. I had Noel as my instructor, he was absolutely brilliant. Fantastic with the rules of the road, reading the road, correct road position and so on. From a complete novice in an artic truck to passing it first time was all down to his excellent teaching and patience. Thank God he had a lot of patience ..... I would highly recommend Noel as an instructor and Advance as a great place to learn how to drive. From the girls at receiption to all the instructors, they could'nt be nicer. Thanks again Noel .....top man.
April 6, 2023Galway

I would like to say a big thank you to all at Advance Drive for helping me pass my class C driving test. Always professional and courteous. For all you aspiring truck and bus drivers out there I would definitely recommend Advance Drive so mush so I can't wait to do my artic training with them as soon as I get my provisional license. And finally a big thank you to my instructor Dezzie who's cool and professional manner during my lessons helped to put me at ease, fair play to him he only had to step on that emergency break a few times, again a big thank you to all, stay safe and hopefully see you soon for the next stage.
August 12, 2020Galway

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

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