T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I'd like to thank all at Advance drive for there constant support and guidance on completing the HGV, rigid truck course through GRETB, and Advance drive. Thanks to the front office team Aoife and Co. Thanks to Philip and Gerry and all the team excellent job great company all round and Thanks to all the forklift instructor's Mark and Tom. And especially to my driving instructors Martin and Dessie and a big Thanks to Dessie for getting me over the line with your relaxed informed composure and clear instructions throughout my last few lessons big shout to Dessie, Thanks a million. And a huge thanks to my instructor Mike for the hour lesson before my test he made me totally relaxed and gave me great confidence, a true Gentlemen and a great Ambassador for Advance drive. Kind regards To all at Advance drive. Highly recommended Conor Walsh
May 20, 2025Dunmore Co Galway

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

A massive thanks to Vincent who was my instructor on the bus course, Vincent was easy to get on with, his knowledge and encouragement made me feel at ease from the very first lesson to the pretest. Passed on my first attempt... Huge thanks also to Aoife, Carla, Ailbe, Gerry and Ronald and all the background team with Advance Drive, Fabulous team effort from all at Advance Drive to get learner over the finish line.. Highly Recommend Advance Drive Team Thanks a mill guys!
May 14, 2025Claregalway

Today i passed the Bus test on my first attempt.I also passed the Artic on my first attempt too with Advance. I would like to thank all the Management and Staff for their help and advice over the last few weeks. They have always been very helpful, professional and patient in their approach with students like myself. The 2 girls at front of house were always very helpful with any problem that had to be sloved. A big thanks to Noel for the Artic and to Mike for the Bus. I think that Mike has trained everyone that drives a bus or truck around Galway as everyone in a bus or truck waves at him every time. It felt like I was driving Michael D around waving at everyone. A great experience and one that I wont forget. What a brilliant company with wonderful personnel and I would like to wish them all the best in the future. I would hoghly reccommend Advance School of Motoring to anyone.
July 12, 2023Galway

Philip is an absolute genius when it comes to driving and answering questions you ask there is absolutely nothing he doesn\'t know, done 3 tests in a year rigid, coach and artic yesterday 1st oct with nearly a clean sheet only 1 fault due to another very unprofessional bus driver. how good is that for a result driving a truck with a 35ft trailor thanks to the expert tuition from Philip. impossible to fail. why go to an apprentice when you can learn from a professional cheers philip
April 28, 2014Lorcan Warde

Today, at the age of 43, I at last passed my driving test; doing so, on my first attempt. After years of hesitancy, and a belief I wasn't capable of driving well, the skills, ability and professionalism exhibited by my driving instructor - Noel Nee, at all times ensured that I was more than capable and ready to achieve my full category B driving license. In no small way, it was the enthusiasm, patience, exacting dedication to excellence, humility, and his earnest sense of putting the learner first that allowed me advance with confidence to the position of executing my test, and further passing with a confidence I thought I did not own. Since my initial lesson with Noel, I was always greeted with optimism, calm, and a capacity to teach that at all times remained with me, and will, I believe, remain with me as I begin driving as a novice licensee. Again, since meeting Noel, I always felt listened to, treated as an equal, and spoken to in a manner that allowed me learn, returning each time with the knowledge I was growing in awareness, and further honing the skills necessary to become a competent driver. Here, his advice and willingness to go above and beyond in terms of ensuring I understood, while also instilling a belief I was more than capable, all indelibly paved the way to my passing the test in a successful manner. Today, therefore, it is without hesitation that I write this testimonial in the hope that Noel is somehow given the credit he richly deserves, and, from here, would gladly recommend him as an instructor to any and all, in particular those lacking the confidence in their own abilities. He remains an exceptionally good teacher exacting all those attributes required to allow those he tutors to excel as they should. In turn, I also wish to acknowledge the professionalism and understanding I was at all times met with by the staff at Advance Drive, in particular Aoife and Emma, who always met me with warmth, kindness, humour, and patience, in what has been an unprecedented and drawn out year. Undoubtedly, their ability to meet my needs financially allowed me to continue to progress with them, especially at times of financial stress. Again, their ability to show compassion and understanding proved worthy and invaluable, which is why i would have no hesitation recommending they as a professional body to any wishing to avail of lessons, where staff and instructors put the learner's need first. At a time in which the humanity or personal seems to be on the wain, the people at Advanced Drive remain a testament to what good companies are really all about - providing a service that ensures the customer is happy and further satisfied they chose to run with that company in the first place. My continued appreciation and best wishes to a company worth noting. Ted
January 12, 2021Galway

Just passed my bus course with advance in conjunction with GRETB. I had Vincent as my instructor and he is excellent would highly recommend him for anyone thinking off getting the bus or truck licence. The staff are very helpful from start to finish from meeting Phillip when you first join to Emma and Aoife and Lee who are always there to help with any questions you need answered. Ronald took us for cpc training and has years of experience and makes it easy to learn. Cant recommend Advance Drive highly enough.
July 7, 2021Athlone

I was very nervous when starting to learn to drive a bus. I had never driven a bus in my life! But the training and instruction I got was excellent. The information and advice I got from Vincent during the lessons on the road, were very accurate, and he made me feel completely at home when driving the bus. Because of him I felt quite confident the day of the test, and so was delighted when I passed! with only one tick against me. I was absolutely delighted and really appreciated all the effort the Advance Drive Team gave to me. I would recommend them in a heart beat.
February 13, 2019Moylough

"I just passed my driving test today, and I couldn’t have done it without the incredible support of Pat and Lee at Advance Drive Galway! From the very first lesson, their professionalism, expertise, and patience made me feel at ease behind the wheel. They took the time to explain every detail, ensuring I fully understood the rules of the road while building my confidence step by step. I truly appreciate their dedication to my success and how they tailored each lesson to my needs. If you’re looking for top-notch driving instruction, I highly recommend Advanced Drive Galway! Thanks again, to my instructors Pat and Lee, for everything – I couldn't be more grateful!" I would also like to thank Aoife front of house for her professionalism in arranging all lessons and tests much Appreciated. Thank you All!
January 10, 2025Clifden

You can't go wrong with Choosing Advance Drive The entire Team are so helpful and will do their best to get you where you need to go. I recently passed my Artic Licence first go and it's all thanks to Noel my instructor he is incredibly patent and will explain everything in great detail and knows excatly how to guide ya through the process and he is also great craic most fun I had while learning also he has a great way of making it feel so chill and relax. If you are considering a company for HGV licence you won't find much better. Thanks again Noel and all the team in Advance
April 20, 2023Galway

I was Delighted to pass my Category D Bus test on my first attempt yesterday Thanks to all the guys at Advance Drive, they are a very professional set up and I couldn’t recommend them enough . I have to give a special mention to Gerry who was my instructor, Gerry is a professional who knows his job inside out and gives great confidence and self belief, he is also good fun and gives a relaxed feel to the whole experience, I think I will be hearing “Mind that tail swing and mirror mirror” in my sleep for the next ten years! Thanks also to Aoife, Alilbhe and Emma in the office who were always very helpful when I was looking for any information. Overall I would highly recommend Advance Drive to anyone wishing to learn to drive or add a new category to their license.
March 3, 2022Galway

I cannot reccomend Advance Drive enough for new drivers! After failing the test three times with other instructors I had lost all confidence in my driving abilities. And became a very nervous driver. I then went to Advance Drive where Noel became my new instructor. Noel changed my whole perspective on driving and the nerves went away. He's so patient and understanding and I found the lessons to be fun and enjoyable in comparison to other driving schools in Galway. 10/10 for Noel & Advanced drive, could not reccomend enough! Definitely the reason for me passing my test!
September 4, 2020Galway

I’d like to say many thanks to Declan, Aoife and Carla of Advance Drive Galway. What I’ve noticed from Declan’s teachings is that he is incredibly patient and he helps you understand exactly what you’re doing incorrectly in a calm and understanding manner during the EDT and extended lessons prior to my driving test. I highly advise newcomer learner drivers to select Declan as their driving instructor. Thank you Declan and best of luck in your current and future endeavours.
April 29, 2025Galway

Passed my Jeep and Trailer test with my instructor Noel. From start to finish Noel was brilliant, clear instructions and very good knowledge of all aspects of driving with a trailer. I would like to thank Noel for all his time and hard work. Also the girls in the office were great and they kept in touch with me during the long wait for my test and always sent timely reminders of upcoming lessons. I will definitely be using Advance drive when I start my ridget truck license. Thanks again James Aherne
February 17, 2022Galway

This week I passed my Driver CPC case studies and minibus driving test with advance drive. A special thanks to owner Philip and staff Ronald,Gerry, Emma and Aoife who are so professional. My instructor was a really special man Dezzie who is the best.....Dezzie you are the man! Looking back now that all this is done and dusted I cant believe how nervous I was but Dezzie stuck with me and rather than giving up he kept me going and going. Thanks a million Dez for staying with me and you words of encouragement. This school Advance Drive I highly recommend and is the best and keep winning those awards.
October 6, 2021Joe Duane

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

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