T&C - Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

(17/04/14) Looked at a number of other driving schools before choosing Advance Drive. I'm glad I went with my 'gut instinct' & chose this one. Philip did a great job of teaching me. I felt relaxed with him & learnt something at every lesson. He's patient, very astute (misses nothing!) a good communicator and great instructor. Managed to pass my driving test first time. I'm 'over the moon!' I would certainly recommend Advance Drive to anyone in the process of choosing a driving school. Thanks to Philip, Ailbhe & all at Advance Drive.
April 28, 2014Allison Barry

My driving lessons were disrupted by the recent health crisis, but once I joined up with Advance Drive and my instructor Martin, I flew through my remaining EDT's. Martin was a fantastic instructor and made me feel very comfortable getting back to driving as I was quite nervous. After a few lessons with him, my confidence grew leaps and bounds and with just three extra lessons after the essential ones, I passed my test the first time! I would highly recommend Martin and Advance Drive to anyone no matter where you are on your driving journey. Thanks so much Martin, couldn't have done it without you!!
April 28, 2023Galway

I cannot stress enough on how useful the EDTs as well as practice sessions have been for me. Simon and Brian gave very insightful feedback. The last few sessions with Flan were extremely helpful and he took great pain in helping me with the GMIT roundabout as well as with the reverse around the corner. The office staff is brilliant in handling all the requests, cancellations and rescheduling of the sessions. The entire team is highly professional and supportive.
January 17, 2022Galway

Just passed my D1 (minibus) test and CPC today on my FIRST attempt. My instructor Anton was very professional through the whole process and can't credit him enough on having me prepared, he is a great instructor and made the process very smooth and enjoyable. The team in the office were very supportive in assisting with the application process from Theory test to Driving test. I'd happily recommend Advance Drive for anyone who is looking to learn drive any vehicle.
September 3, 2021Athlone

Today I achieved a big dream—I passed my Category C driving test! 🚛🎉 I would like to sincerely thank the entire team at my driving school for their professionalism, patience, support, and dedication throughout this journey. You played an important part in helping me achieve this milestone. I’m truly grateful for every lesson, every piece of advice, and all the encouragement you gave me. This is the beginning of a new chapter, and I’ll always appreciate everything I learned with you. Thank you so much! Wishing you continued success in helping many more people achieve their dreams. #Grateful #CategoryC #TruckDriver #NewBeginning #Ireland
June 26, 2026

Finally passed my driving test yesterday. Could not recommend Advance Drive enough, my instructor Vas was incredibly patient and could always tell me exactly where I was going wrong and what I needed to do to fix it. He was so terrific and professional and told me exactly what I needed to do to get my license. Driving did not come naturally to me at all and I had absolutely no experience driving a car before starting lessons. Even so, I always felt comfortable and never worried that getting my license was unachievable, as the lessons were really tailored to what I needed. The Advance Drive team we’re always lovely to deal with if I ever had to call them for anything. Definitely will be recommending
February 18, 2020Galway

I can’t thank the team at Advance Drive enough for all the incredible support and guidance during my driving lessons. From the moment I started, I felt welcomed and truly cared for. A massive thank you to Mike, my driving instructor. His calm and encouraging approach made every lesson enjoyable, and his expertise gave me the confidence I needed to drive safely and independently. Mike’s patience and positive attitude made such a difference, and I always looked forward to our lessons together. Aoife, Ailbhe, and Gerry were all fantastic as well! Each of them brought something unique to the course, and their kindness and professionalism were evident from the start. It was clear that they genuinely want their students to succeed, and that made all the difference. I also want to express my gratitude to Ronald, the course tutor. His insights and supportive teaching style helped me feel prepared and confident for the road ahead. But it wasn’t just about the instructors—everyone who was part of the course with me was so supportive and friendly. It really felt like a community, and I will miss those weekly lessons with everyone. Heartfelt thanks to the entire Advance Drive team for making this experience so memorable. Wishing you all the very best in the future, and I’ll always look back on this with a smile! Nicola
July 14, 2025Galway

I would like to express my deepest gratitude to Advance Training Centre for their outstanding professionalism and support throughout my journey. They trained me to the highest standards and helped me successfully obtain my Category C and CE truck licences, and now my Category D bus licence. From day one, the instructors were patient, knowledgeable, and truly dedicated to helping me succeed. Their guidance gave me the confidence and skills I needed, and I couldn’t be more thankful for the effort they put into every lesson. Thank you from the bottom of my heart for everything you’ve done for me. I genuinely appreciate your hard work, encouragement, and professionalism. I couldn’t have asked for a better training centre! Highly recommended to anyone who wants top-quality training and real support on their licensing journey.
December 4, 2025Galway

I just completed a 10 week GRETB bus drivers course. The course was managed and run by Advance Drive Galway . The course included ten two hour lessons. CPC training,first aid responders course and lifting and manual handling course. Advance Drive are a very professional organisation. There staff and management were very friendly, supportive and efficient in everything they did. My instructor for the 10 weeks was Vincent Jennings. He was an excellent tutor with great patience. He really prepared me for my test, which I passed on my first attempt. I would highly recommend Advance Drive for anyone considering bus driving as a profession.
April 25, 2023

Can't thank the staff at Advance Drive enough, only for them I wouldn't have my truck licence. I would highly recommend them especially Mike (driving instructor), Trevor Bonner (Forklift instructor) and James Folan (Rules of the Road). Lee done most of my lessons, he's a strict instructor but good, always open to questions. I was fairly nervous on the run up to my driving test but Mike really helped, he gave me a mock test, it eased my nerves. I really enjoyed the HGV course. All the staff are lovely, very approachable and easy to talk to. I'd highly recommend Advance Drive, keep up the good work!
January 27, 2022

I want to say a massive thank you to the Advance Drive team, especially Martin and Aoife. Firstly, every time I contacted advance drive I was greeted by Aoife who went over and beyond to help as much she could in regards to lessons, booking me in, changing slots and replying to emails. However, I owe a huge thanks to Martin, my instructor for all my 22 lessons! From start to finish he gave it his all, and I couldn’t have asked for a better teacher. He made sure I was all set for my test, which meant first go I passed with flying colours! I highly recommend him, and advance drive overall, and wish them the very best.
July 15, 2022Galway

I passed my driving test (car) first time. I can not thank Advance Driving enough , i started my lessons with corey , and i finished my lessons with Declan. I highly recommend Declan as a driving instructor. Declan will always encourage you and support you along the way. He will make your driving experience enjoyable. Dont worry about making mistakes ,Declan is very experienced and highly skilled, you are in safe hands. Great tip : Do a lesson before the test or do a pretest or both, it helped me hugely. I would like to thank everyone at Advance Driving . The women in the office are so lovely and so pleasant to talk too that they will always do their best to accommodate ya and all the staff are very friendly. I promise you won't be disappointed doing your lessons with Advance Driving, it was worth every penny. 💯
October 26, 2023Galway

It being almost 43 years since I did my last driving test, I was a little nervous and apprehensive at doing the bus driving course and test especially as I'm now in my early 60's. I should not have worried, the instructors both in practical driving and theory were excellent. Knowledgeable, patient, encouraging as well as being precise and constructive in their feedback. Passing the driving test and CPC, has been a most satisfying adventure, for which I would recommend Advance Drive to anyone contemplating driving.
February 18, 2026Galway

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

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