T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I was Delighted to pass my Category D Bus test on my first attempt yesterday Thanks to all the guys at Advance Drive, they are a very professional set up and I couldn’t recommend them enough . I have to give a special mention to Gerry who was my instructor, Gerry is a professional who knows his job inside out and gives great confidence and self belief, he is also good fun and gives a relaxed feel to the whole experience, I think I will be hearing “Mind that tail swing and mirror mirror” in my sleep for the next ten years! Thanks also to Aoife, Alilbhe and Emma in the office who were always very helpful when I was looking for any information. Overall I would highly recommend Advance Drive to anyone wishing to learn to drive or add a new category to their license.
March 3, 2022Galway

A great experience overall doing lessons with advance drive, from booking and scheduling lessons with the ever helpful Aoife in the office to the lessons themselves with the instructor (shane) He was a great help in preparing me for the test and was always able to answer any questions regarding the test itself. When it came to the test I knew every route likely to be tested on and was confident of passing from the get go. Would highly recommend advance drive for anyone looking to get the C1 license
October 17, 2019Galway

I'd like to thank all at Advance drive for there constant support and guidance on completing the HGV, rigid truck course through GRETB, and Advance drive. Thanks to the front office team Aoife and Co. Thanks to Philip and Gerry and all the team excellent job great company all round and Thanks to all the forklift instructor's Mark and Tom. And especially to my driving instructors Martin and Dessie and a big Thanks to Dessie for getting me over the line with your relaxed informed composure and clear instructions throughout my last few lessons big shout to Dessie, Thanks a million. And a huge thanks to my instructor Mike for the hour lesson before my test he made me totally relaxed and gave me great confidence, a true Gentlemen and a great Ambassador for Advance drive. Kind regards To all at Advance drive. Highly recommended Conor Walsh
May 20, 2025Dunmore Co Galway

Philip is an absolute genius when it comes to driving and answering questions you ask there is absolutely nothing he doesn\'t know, done 3 tests in a year rigid, coach and artic yesterday 1st oct with nearly a clean sheet only 1 fault due to another very unprofessional bus driver. how good is that for a result driving a truck with a 35ft trailor thanks to the expert tuition from Philip. impossible to fail. why go to an apprentice when you can learn from a professional cheers philip
April 28, 2014Lorcan Warde

I passed my rigid truck (C) license at the first attempt yesterday, delighted! I did most of my lessons with Dezzie and one lesson with Mike. There were a few bumps along the road - took me a year from start to finish because my work interfered with booking and scheduling lessons - but Advance Drive as a company left me with the feeling that they care about each and every one of their students. They gave individual attention to me, and I am sure every student who chooses to train with them. Each person gets the education, practice, information and personal attention that they as an individual need. Now I feel like a competent and confident driver. I recommend this school. I want to thank particularly Dezzie for doing most of my lessons, your training style made everything feel very natural and easy and clear and I wish to thank everyone else who had a hand in my success: Mike, Phillip, and Aoife for all your help as a team to get me through at first attempt.
November 10, 2017Galway

Passed my category D bus driving test first time with a clean sheet. This was thanks to my instructor Gerry B's fantastic training and guidance. Gerry guided me from complete novice to competent driver and did it with patience, professionalism and good humour. I always felt comfortable and in good hands throughout my training. Fantastic trainer, great knowledge and a genuinely nice guy. The ladies in the office were also very helpful and accommodating. Definitely recommend Advanced Drive to anyone looking to aquire their licence.
August 2, 2022Galway City

Many thanks to Garry at Advance Drive who prepared me for my driving test. I passed first time with Garry's help. He is really patient and puts you at ease. His calm and friendly nature takes the stress out of driving. Garry is very knowledgeable and has great tips for making you a safe and confident driver. I would highly recommend Advance Drive to anyone learning to drive. Many thanks to the office staff also who are very organised and make every effort to accommodate all appointments. Grainne
December 12, 2016

Amazing lessons, great instructors and a very central location in Galway city. This is definitely a 5 star driving school. Both office staff - Aoife and Emma were always on hand to organize lessons at very short notice along with being very helpful and professional. My instructors Lee and Anton were hugely influential upon passing my category C driving test. What you will learn from these two guys will not only benefit you during your driving test but also in your future driving life especially when it comes to your safety and well being on the road. No need to google anybody else - you have found the best instructors right here. Thanks all.
December 3, 2020Galway

(17/04/14) Looked at a number of other driving schools before choosing Advance Drive. I'm glad I went with my 'gut instinct' & chose this one. Philip did a great job of teaching me. I felt relaxed with him & learnt something at every lesson. He's patient, very astute (misses nothing!) a good communicator and great instructor. Managed to pass my driving test first time. I'm 'over the moon!' I would certainly recommend Advance Drive to anyone in the process of choosing a driving school. Thanks to Philip, Ailbhe & all at Advance Drive.
April 28, 2014Allison Barry

You can't go wrong with Choosing Advance Drive The entire Team are so helpful and will do their best to get you where you need to go. I recently passed my Artic Licence first go and it's all thanks to Noel my instructor he is incredibly patent and will explain everything in great detail and knows excatly how to guide ya through the process and he is also great craic most fun I had while learning also he has a great way of making it feel so chill and relax. If you are considering a company for HGV licence you won't find much better. Thanks again Noel and all the team in Advance
April 20, 2023Galway

I would like to say a BIG THANK YOU to everyone involved in Advance Drive for their continued support and guidance through the Bus Driving D course which I have just completed and was successfull in passing my bus driving test.From Emma & Aoife on the phone as well as in the office who were very curtious and accompanying with everything, Gerry & Philip for their words of encouragement, Ronald for the online classes explained everything to detail and ensured we knew everything we needed to know about the Bus, Evelyn for giving me a better understanding about how to present a CV and a Cover letter, The First aid Course which was of great benefit, Lee who is an outstanding instructor, THANK YOU for your encouragement and believe in me from day one, i would also like to say a BIG THANK YOU to Patricia in gretb for her continued support over the past few years in getting me over the line eventually, absolutely delighted I got the opportunity to take part in this course and I wish you all the very best for the future 😀 you are a great team
July 7, 2021Circular road Galway

I’d like to say many thanks to Declan, Aoife and Carla of Advance Drive Galway. What I’ve noticed from Declan’s teachings is that he is incredibly patient and he helps you understand exactly what you’re doing incorrectly in a calm and understanding manner during the EDT and extended lessons prior to my driving test. I highly advise newcomer learner drivers to select Declan as their driving instructor. Thank you Declan and best of luck in your current and future endeavours.
April 29, 2025Galway

I passed my driving test (car) first time. I can not thank Advance Driving enough , i started my lessons with corey , and i finished my lessons with Declan. I highly recommend Declan as a driving instructor. Declan will always encourage you and support you along the way. He will make your driving experience enjoyable. Dont worry about making mistakes ,Declan is very experienced and highly skilled, you are in safe hands. Great tip : Do a lesson before the test or do a pretest or both, it helped me hugely. I would like to thank everyone at Advance Driving . The women in the office are so lovely and so pleasant to talk too that they will always do their best to accommodate ya and all the staff are very friendly. I promise you won't be disappointed doing your lessons with Advance Driving, it was worth every penny. 💯
October 26, 2023Galway

I passed my rigid test previously with Advance Drive and yesterday my jeep and trailer test, both on the first time, thanks to the great team at Advance Drive. All the staff are friendly, helpful and professional. Dezzie and Noel are great instructors. They keep everything calm and relaxed, whilst having a great way of helping you learn and correct any bad habits you may have picked up. Would highly recommend Advance Drive for anyone looking to pass a test. Keep up the great work
August 31, 2021Galway

To Phillip , Gerry and all the crew in Advance Drive, thanks for all your help and encouragement in making sure I passed my Bus driving test and gaining my C P C card. To Vincent who gave me my driving lessons, Ronald and Tom who did our case study and C P C modules, Evelyn who helped us with Career planning, Maddie who did the First Responder course, Mike who did my pre test run and Gerry who was with me during my C P C practical Thanks for all your help. Regards Mike Burke
June 21, 2022Monivea

once again i have to complement all at advance drive ive just passed my bus test and got no marks this is down to dessie my instructor he went trough every little detail fully over and over again he is calm but misses nothing and is able to push you to your best he is a true professional this is my second time with dessie he got me trough the artic as well i will highly recomend advance drive to anyone thinking of doing driving lessons they take you on board as an individual and work with your needs to get you through regis golding
July 13, 2020galway

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