Recruitment T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I would like to say a big thank you to all at Advance Drive for helping me pass my class C driving test. Always professional and courteous. For all you aspiring truck and bus drivers out there I would definitely recommend Advance Drive so mush so I can't wait to do my artic training with them as soon as I get my provisional license. And finally a big thank you to my instructor Dezzie who's cool and professional manner during my lessons helped to put me at ease, fair play to him he only had to step on that emergency break a few times, again a big thank you to all, stay safe and hopefully see you soon for the next stage.
August 12, 2020Galway

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

I went to Advance Drive for mini bus lessons and thankfully passed my test last Tuesday. I got held up on taking my test as Covid just came in when I had started with the lessons. I found Mike in the earlier lessons I took to be very good & helpfull and in the last few lessons I took with Gerry Burke I found him also very good & helpfull. I would strongly recommend them both if you want to sign up with Advance Drive. Aoife on reception is most helpfull in scheduling your lessons.
April 5, 2022Galway

I completed my bus licence back in January and rigid licence in May with Advance Drive. I could not be any happier with all of the staff that made it such an easy task in obtaining both licences. Thanks to Lee in helping me get my bus licence, who was so professional in explaining everything in great detail to me (never knew how much you need to look in the mirrors, but I do now) but never made you feel under pressure or nervous. Thanks to Vinny for helping me get my rigid who again made everything feel so easy and yet made me laugh so much. Would highly recommend either of these two lads to teach you in either bus or truck. Massive thanks to Philip and Ailbhe who both were so accommodating in providing both information and guidance anytime it was needed, espically for the CPC theory and practical. Seriously I have greatest respect for all of ye at Advance Drive, keep up the great work and best of luck in the future.
November 23, 2017Galway

"Highly Recommended" I highly recommend Advance drive to every person out there who is willing to obtain their licence in any category. I've gained new driving strategies and techniques, driving with discipline that helps you to be a safe driver on the road in different traffic conditions. Noel my bus instructor was very knowledgeable and professional and helped me relax through what can be very stressful situation - thanks ADVANCE DRIVE for helping me obtain my Bus licence .
August 18, 2021Ennis

My driving lessons were disrupted by the recent health crisis, but once I joined up with Advance Drive and my instructor Martin, I flew through my remaining EDT's. Martin was a fantastic instructor and made me feel very comfortable getting back to driving as I was quite nervous. After a few lessons with him, my confidence grew leaps and bounds and with just three extra lessons after the essential ones, I passed my test the first time! I would highly recommend Martin and Advance Drive to anyone no matter where you are on your driving journey. Thanks so much Martin, couldn't have done it without you!!
April 24, 2023Galway

I'm euphoric, I passed the C Truck Licence which now allows us to head off into the sunset in our gorgeous huge camper van. Under Noel's tuition from Advance Drive every minute of every hour was spent learning and correcting and improving and more learning until we reached our goal. In my opinion Noel has the perfect balance - he brought a joyous ambience to the cab with his lovely lighthearted demeanour. He instilled a confidence in me and I always left the driving session feeling chuffed. Thank you Noel . Mary Clancy
June 21, 2022

I got my rigid licence with Martin first go and couldn't be happier. Kept on my toes but also in the present moment where cool heads prevail. Made sure I was ready to pass and I did so thanks for that Martin you're a legend! As is the Advance Drive team with Aoife and Ailbhe who really kept things ticking along with great communication so you always know what's happening and when. Thank you you're the best! A positive experience from start to finish. Highly recommended!
January 11, 2024Galway

You can't go wrong with Choosing Advance Drive The entire Team are so helpful and will do their best to get you where you need to go. I recently passed my Artic Licence first go and it's all thanks to Noel my instructor he is incredibly patent and will explain everything in great detail and knows excatly how to guide ya through the process and he is also great craic most fun I had while learning also he has a great way of making it feel so chill and relax. If you are considering a company for HGV licence you won't find much better. Thanks again Noel and all the team in Advance
April 20, 2023Galway

From my initial contact to passing my test I could not have been happier with the high level of service I received. Aoife and all the staff working in their Ballybane Office were approachable, informative and very knowledgeable about all aspects of Driving / Driving Tests and timescales involved. Dezzie was my Driving Instructor and he displayed all of the aforementioned traits and more. He is also very good at catering for each persons desired method of learning as well as simply being “sound as a pound”. I have nothing but the highest regard for all the staff at Advance Drive and can confidently recommend them to anyone looking to get any kind of Driving Licence. Go raibh míle maith agaibh agus bí sabháilte, Peadar 🤙☘️
December 16, 2020Galway

A great experience overall doing lessons with advance drive, from booking and scheduling lessons with the ever helpful Aoife in the office to the lessons themselves with the instructor (shane) He was a great help in preparing me for the test and was always able to answer any questions regarding the test itself. When it came to the test I knew every route likely to be tested on and was confident of passing from the get go. Would highly recommend advance drive for anyone looking to get the C1 license
October 17, 2019Galway

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